Ellie Cohen
Muskego,WI
Summary
Developed skills in fast-paced retail environments, ready to transition back into the field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Kids Instructor
Life Time Fitness
09.2023 - Current
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Promoted classroom safety, collaboration, and best practices.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
- Stayed current with CPR and first aid certification to provide emergency response in case of injury.
Host
Matty's Bar & Grill
06.2023 - 09.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Sales Associate
Kohls Department Store
09.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
BBA - Business
University of Wisconsin, La Crosse
La Crosse, WI05-2028
High School Diploma -
Muskego High School
Muskego, WI06-2024
Skills
- Strong communication skills
- Teamwork and collaboration
- Listening skills
- Time management
- Problem-solving skills
- Multi-tasking strength
Certification
American Red Cross CPR Certification
Timeline
Kids Instructor
Life Time Fitness
09.2023 - Current
Host
Matty's Bar & Grill
06.2023 - 09.2023
Sales Associate
Kohls Department Store
09.2022 - 06.2023
BBA - Business
University of Wisconsin, La Crosse
High School Diploma -
Muskego High School
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