Compassionate professional with background in dental support services, known for high productivity and efficient task completion. Possess specialized skills in patient care coordination, dental procedure preparation, and infection control protocols. Excel at communication, empathy, and teamwork, ensuring positive patient experiences and smooth clinic operations.
Overview
6
6
years of professional experience
Work History
Surgical Dental Assistant
Lynnwood Periodontics and Implants
Lynnwood, Washington
10.2024 - Current
Set up instruments and equipment for surgical procedures according to established protocols.
Maintain accurate records of patient histories, treatments performed, medications administered.
Provide post-operative instructions to patients regarding care of oral tissues and wound healing.
Provide emotional support to patients who have dental anxiety.
Collaborated with other members of healthcare team in order to provide quality care for patients undergoing surgery.
Administered nitrous oxide sedation to help relieve anxiety during treatment.
Lead Dental Assistant
Shoreline Dental
Shoreline, Washington
03.2024 - 10.2024
Efficiently stocked and prepared operatories by setting up required instruments and supplies for each procedure.
Proficiently packed cord and fabricated temporary crowns during crown preparations.
Assisted the traveling oral surgeon with bone grafts, implant placements, extractions, and gum graft surgeries.
Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
Maintained cleanliness and organization of entire office including patient operatories, storage rooms, patient bathroom and staff kitchen.
Assisted in the training of new dental assistants by providing guidance on protocols and processes.
Provided support to hygienists and other staff members in between patients.
Followed HIPPA compliance in the disposal of inactive patient charts.
Surgical Dental Assistant
Kitsap Oral and Maxillofacial Surgery Clinic
Silverdale, WA
07.2023 - 03.2024
Communicated with professionalism and compassion when interacting with surgical team, patients, and referring offices.
Assisted the surgeons in preparing and providing surgical dental treatments, such as extractions, bone grafts, implants, biopsies, tori removal, botox and more.
Performed pre-operative and post-operative examinations to check patients' vitals and health status.
Exhibited confidence to work extremely well under pressure.
Adapted to each surgeon's expectations and preferences.
Created and maintained sterile operating fields to minimize infection risks.
Educated patients on diagnoses, treatment plans and post-operative care by providing instructions on medication self-administration and home care.
Used retractors, sponges, suctioning and irrigating equipment to maintain an unobstructed airway.
Pursued numerous learning opportunities in order to continuously expand core knowledge associated with surgical, dental and emergency procedures to advance patient care.
Proficient in the use of CBCT scanning and WinOMS software
Provided the necessary comfort and accommodations for patients of all ages with unique medical conditions and dental anxiety.
Dental Assistant/Assistant Office Manager
Sunrise Dental of Poulsbo
Poulsbo, WA
04.2021 - 07.2023
Gathered and reviewed patient records, data and health history to share with the dentist for quick and accurate patient assessments, diagnoses and treatment.
Created clear dental x-rays using digital methods to help the dentist detect tooth decay, infections and other issues requiring treatment.
Took preliminary impressions of patient's teeth to prepare for custom impressions and fabrication of permanent dental work.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Explained dental services and payment plans to help patients make informed decisions.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Responded to patient concerns to resolve issues in accordance with company policies and procedures, healthcare regulations and dental board standards.
Solely managed monthly statement billing to proactively identify aging balances and accurate insurance payments.
Contacted insurance providers to verify insurance information and obtain billing authorization.
Created and implemented an interactive text messaging system to remind patients of upcoming appointments.
Volunteer
Alerus Center
Grand Forks, ND
10.2019 - 09.2019
Served as cashier processing customers’ payments via the computerized register system.
Provided customer service by accurately taking orders.
Maintained cleanliness of concession stand during set up and take down of work area.
Volunteer
Special Olympics
Grand Forks, ND
09.2019 - 08.2019
Assisted with keeping score for the assigned tournament.
Supported participants by providing encouragement.
Set up the game in between rounds to prepare for the next participant.
Education
ACLS Provider -
Newcastle Training Centers
Kirkland
11-2023
PALS Provider -
Newcastle Training Centers
Kirkland, WA
11-2023
Dental Assistant Registration -
Washington State Department of Health
07-2024
OSHA Compliance Certification -
Medical Compliance Certification
08.2022
HIPPA Compliance Certification -
Medical Compliance Certification
08.2022
Sexual Harassment Prevention Training -
Medical Compliance Certification
08.2022
Clinical Dental Assistant Program -
Valdosta State University
09.2020
Skills
Patient care
Effective communication
Multitasking
Trained and equipped to respond in emergencies
Strong problem solver
Technologically savvy
HIPPA compliance
Timeline
Surgical Dental Assistant
Lynnwood Periodontics and Implants
10.2024 - Current
Lead Dental Assistant
Shoreline Dental
03.2024 - 10.2024
Surgical Dental Assistant
Kitsap Oral and Maxillofacial Surgery Clinic
07.2023 - 03.2024
Dental Assistant/Assistant Office Manager
Sunrise Dental of Poulsbo
04.2021 - 07.2023
Volunteer
Alerus Center
10.2019 - 09.2019
Volunteer
Special Olympics
09.2019 - 08.2019
ACLS Provider -
Newcastle Training Centers
PALS Provider -
Newcastle Training Centers
Dental Assistant Registration -
Washington State Department of Health
OSHA Compliance Certification -
Medical Compliance Certification
HIPPA Compliance Certification -
Medical Compliance Certification
Sexual Harassment Prevention Training -
Medical Compliance Certification
Clinical Dental Assistant Program -
Valdosta State University
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