Knowledgeable in safety protocol with solid background in delivering exceptional passenger service and ensuring safety compliance. Proven track record of managing in-flight emergencies and providing excellent customer care. Demonstrated ability to communicate effectively and resolve conflicts efficiently. Working in a team environment, while providing exceptional customer service.
Work History
Hair Stylist
31 Years 5 Months
self employed | 05.1995 - Current
Provided exceptional customer service skills, giving my clients Performed hair cutting services for clients in a salon environment. and Provided professional hair coloring services to enhance client appearance. services. Ensured cleanliness and organization of workspace to comply with health and safety standards, promoting a safe environment for clients. Built strong client relationships through outstanding service, resulting in increased repeat business and referrals.
Flight Attendant
7 Months
Alaska Airlines | 07.1989 - 02.1990
Monitored safety standards consistently to support safe operations.
Collaborated with team members to efficiently manage in-flight operations and address passenger concerns
Provided exceptional customer service to passengers by creating a welcoming and comfortable flight experience
Demonstrated strong communication skills to effectively interact with passengers and address their needs
Assisted passengers with boarding, seating, and other pre-flight tasks to ensure a smooth travel experience
Maintained a professional and friendly demeanor to enhance the overall passenger experience
Ensured passenger safety by conducting pre-flight safety checks and demonstrating emergency procedures.
Delivered exceptional customer service by addressing passenger inquiries and resolving issues promptly.
Coordinated in-flight services, including meal distribution and beverage offerings, enhancing overall travel experience.
Flight Attendant
2 Years 4 Months
Eastern Airlines | 12.1986 - 04.1989
Ensured compliance with safety protocols to protect passengers and crew members
Provided exceptional customer service to enhance the overall passenger experience
Assisted passengers in resolving any issues or concerns during the flight
Demonstrated proficiency in emergency procedures and evacuation protocols
Maintained a calm and professional demeanor in high-pressure situations
Collaborated effectively with team members to ensure a smooth and efficient flight experience