Ellie Fritz
New Richmond
Summary
Accuracy-focused banking professional experienced in cash handling, transaction management, and fraud prevention. Promotes products and services to drive revenue and customer loyalty. Persuasive communicator analytical in solving customers' problems. Highly motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Banker
Wells Fargo
12.2024 - Current
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Monitored customer accounts to detect irregularities or suspicious activity.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
Consumer Banker
Bremer Bank
08.2022 - 12.2024
- Maintained thorough knowledge of bank products and services and focused on pricing, bank policies and government regulations.
- Monitored and verified suspicious activity on customer accounts.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Established rapport with new clients to increase satisfaction and loyalty.
Food Service Leader
Kwik Trip
06.2019 - 02.2022
- Assisted with daily operations by reviewing inventory levels, monitoring delivery of supplies, inspecting food preparation and orienting staff on procedures and health and safety regulations.
- Identified and implemented enhancements to customer service and communication to improve efficiency and customer satisfaction.
- Monitored cost-control systems to maintain budget goals.
- Complied with company service standards and adhered to cash control procedures.
Education
Associate of Arts - Finance
Northwood Technical College
New Richmond05-2026
High School Diploma -
Menomonie High School
Menomonie05-2018
Skills
- Member support
- MS Excel
- Financial advisement
- Fraud prevention
- Attention to detail
- Issues resolution
- Interpersonal skills
- Task prioritization
- Banking policies and procedures
- Positive attitude
Certification
- Certified Notary Public, Wisconsin
- NMLS 2677698
Timeline
Personal Banker
Wells Fargo
12.2024 - Current
Consumer Banker
Bremer Bank
08.2022 - 12.2024
Food Service Leader
Kwik Trip
06.2019 - 02.2022
Associate of Arts - Finance
Northwood Technical College
High School Diploma -
Menomonie High School
Similar Profiles
PATRICIA M. SCHERERPATRICIA M. SCHERER
Regional Bank Private Banker II at Wells Fargo Bank / Wells Fargo AdvisorsRegional Bank Private Banker II at Wells Fargo Bank / Wells Fargo Advisors
Andrew S. HollenbachAndrew S. Hollenbach
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Laxmikanth ChittampallyLaxmikanth Chittampally
Senior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells FargoSenior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells Fargo
Mayank OberoiMayank Oberoi
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
Alexa SingerAlexa Singer
Laborer at Derrick Custom HomesLaborer at Derrick Custom Homes