Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ellie Horst

Lebanon

Summary

Dynamic and dedicated Ice Cream Server at Whits Frozen Custard, recognized for exceptional customer service and effective teamwork. Expert in cash handling and inventory management, consistently ensuring optimal stock levels. Known for maintaining a clean and organized workspace while delivering friendly, efficient service during peak hours, enhancing customer satisfaction.

Overview

3
3
years of professional experience

Work History

Ice Cream Server

Whits Frozen Custard
08.2022 - Current
  • Provided exceptional customer service by accurately taking and fulfilling orders.
  • Maintained cleanliness and organization of serving area to enhance efficiency.
  • Assisted in training new staff on ice cream preparation techniques and policies.
  • Handled cash transactions accurately, ensuring compliance with company protocols.
  • Monitored inventory levels to ensure optimal stock availability during peak hours.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.

Education

High School Diploma -

Lebanon High School
Lebanon

Skills

  • Teamwork
  • Customer engagement
  • Customer service
  • Patience and empathy
  • Cleaning and organization
  • Cash handling

Timeline

Ice Cream Server

Whits Frozen Custard
08.2022 - Current

High School Diploma -

Lebanon High School

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