Ellie Mariska
Cincinnati,OH
Summary
Hi there! My name is Elanor (Ellie) Mariska, and I am currently an Event Manager at Delightmore - an event management company that was formerly known as Vonderhaar's & Funky's. I have two Bachelor's degrees; one in Communication, the other in Liberal Arts, with an Associates in Deaf Studies & ASL. I am currently working on a third degree in Mycology in my spare time.
Over the past three years, I have planned, designed, organized, managed, & executed high scale events. I am incredibly detailed & focused. One of my greatest passions is organizing; specifically clothing & beauty supplies. I love to arrange & help others with their spaces - it is a gift to me just as it is to them.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Event Manager
Delightmore
Cincinnati, OH
09.2023 - Current
- Coordinated logistics for events, ensuring seamless execution from planning to on-site management.
- Created detailed timelines and schedules, facilitating efficient workflow among team members and stakeholders.
- Supervised event staff, providing training and guidance to optimize performance during high-pressure situations.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
- Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
- Utilized social media platforms to engage potential attendees and promote upcoming events effectively.
- Coordinated florists, photographers, and musicians for events.
- Managed event logistics from conception to completion, ensuring every detail contributed to event's success.
- Elevated event engagement by innovating interactive and immersive experiences for attendees.
- Developed and executed risk management plans to anticipate and mitigate potential issues, ensuring seamless event progression.
- Conducted post-event evaluations to gather insights, driving continuous improvement in event execution.
- Trained and supervised event staff to complete tasks on time.
- Developed detailed event reports, documenting all aspects of each event.
Shift Leader
Starbucks
Cincinnati, OH
09.2020 - 09.2023
- Oversaw daily operations to ensure exceptional customer service and product quality.
- Trained and mentored team members on beverage preparation and customer engagement techniques.
- Managed inventory levels, optimizing stock for peak hours while minimizing waste.
- Implemented training programs to enhance barista skills and promote teamwork among staff.
- Streamlined workflow processes to improve efficiency during high-volume periods.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
In-Home Nanny
Private Client
Cincinnati, OH
05.2015 - 09.2022
- Provided nurturing care and educational support to children, fostering development through age-appropriate activities.
- Developed and implemented daily routines to enhance children's learning and independence, adapting to individual needs.
- Ensured safety and well-being of children by maintaining a secure environment and adhering to health guidelines.
- Communicated effectively with parents about children's progress, behavior, and daily activities, building strong relationships.
- Managed household tasks including meal preparation, laundry, and organization to maintain a clean living space for children.
- Cleaned, organized, & maintained a mess free home environment.
Education
Bachelor of Science - Mycology
Franklin University
Columbus, OH05-2029
Bachelor of Arts - Communication
University of Cincinnati
Cincinnati, OH08-2022
Bachelor of Arts - Liberal Arts
University of Cincinnati
Cincinnati, OH08-2022
Associate of Arts - Deaf Studies & ASL
University of Cincinnati
Cincinnati, OH08-2022
Skills
- Guest relations
- Team leadership and supervision
- On-site execution
- Schedule management
- Client meetings
- Deadline management
- Operations oversight
- Social media management
- Project oversight
- Project management
Certification
CPR training, First Aid training, lifeguard training.
Languages
English
Native or Bilingual
ASL
Limited Working
Timeline
Event Manager
Delightmore
09.2023 - Current
Shift Leader
Starbucks
09.2020 - 09.2023
In-Home Nanny
Private Client
05.2015 - 09.2022
Bachelor of Science - Mycology
Franklin University
Bachelor of Arts - Communication
University of Cincinnati
Bachelor of Arts - Liberal Arts
University of Cincinnati
Associate of Arts - Deaf Studies & ASL
University of Cincinnati