Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Software
Languages
Timeline
Generic
Ellie Schmitz

Ellie Schmitz

Grand Forks,ND

Summary

Through my years of hands-on experience in various clinic, hospital, and office settings, I have been able to master my skills in communication, patient care, teamwork & customer service. My medical education and background along with my quick learning ability have set me up to be successful in any environment.

Overview

10
10
years of professional experience

Work History

Administrative Coordinator

Schmitz Inc.
06.2024 - Current

- Acted as a team leader in group projects, delegating tasks and providing feedback.

- Demonstrated strong organizational and time management skills while managing multiple projects.

- Gained and implemented extensive knowledge in data entry, analysis and reporting using microsoft word and excel office systems.

- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

- Used billing and coding skills to accurately organize files and charts.

- Used data entry skills to accurately document and input information.

- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

- Identified, researched, and resolved billing variances to maintain system accuracy and currency.

- Contacted customers and third party payers to pursue payments.

- Researched and resolved billing discrepancies to enable accurate billing.

- Effectively resolved insurance rejections and other billing issues.

- Performed testing for billing modules, enhancing new functionality and process improvements.

- Examined billing procedures and sought to improve invoicing and billing errors.

- Completed financial reporting and analysis for billing revenue cycle.

- Posted payments into billing system to clear open obligations.

- Gathered and summarized supplemental billing information to accommodate customer billing requirements.

- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.

Medical Assistant & Billing Specialist

Blessing Health
12.2023 - 07.2024

- Oversee and audit patient reports, charts and review insurance claims.

-Used professional coding skills to audit charts, verify insurance claims.

-Professional coding skills used to file patient charts, physician notes, and physician orders.

- Obtained client medical history, medication information, symptoms, and allergies.

- Performed medical records management, including filing, organizing and scanning documents.

- Helped improve patient outcomes by educating and advising on relevant treatments and care.

- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.

- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

-Attained up-to-date knowledge of coding requirements through continuing education courses.

- Reviewed inpatient and outpatient medical documents of diagnosis and procedures and assigned ICD-10, CPT, and HCPCS according to coding guidelines.

- Assisted in training new staff on medical record processing and filing procedures.

- Maintained accuracy, completeness, and security for medical records and health information.

- Communicated with insurance providers to resolve denied claims and resubmitted.

- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.

- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.

- Liaised between patients, insurance companies, and billing office.

- Communicated effectively and extensively with other departments to resolve claims issues.

- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.

- Located errors and promptly refiled rejected claims.

Certified Nursing Assistant & Unit Coordinator

Hannibal Regional Hospital
01.2024 - 07.2024

- Filed and updated patient information and medical records.

- Liaised between patients, insurance companies, and billing office.

- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.

- Communicated with insurance providers to resolve denied claims and resubmitted.

- Promoted health, healing and safety for patients in acute settings.

- Cared for patients on a variety of specialty departments including medical/telemetry, intensive care units, and post-surgery recovery.

-Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

-Administered medications, medical preventions and treatments within the correct scope of practice.

-Worked as a team with fellow nurses, physicians, and other medical staff to assure positive patient outcomes.

- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.

- Posted and adjusted payments from insurance companies.

- Communicated effectively and extensively with other departments to resolve claims issues.

- Precisely evaluated and verified benefits and eligibility.

- Precisely completed appropriate claims paperwork, documentation and system entry.

Nurse Extern

Hospital Sisters Health Systems
04.2022 - 09.2022

-Used critical thinking skills to problem solve in a fast paced enviornment.

-Used and gained clinical knowledge in a hospital setting

-Gained knowledge and experience with various medical equipment and systems to administer proper patient care

-Used expert communication skills to document clinical findings to Doctors and other medical staff

-Used expert customer service skills to provide a positive environment for hospital staff to achieve a positive patient experience

- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.

- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.

- Liaised between patients, insurance companies, and billing office.

- Posted and adjusted payments from insurance companies.

- Prepared billing correspondence and maintained database to organize billing information.

- Communicated effectively and extensively with other departments to resolve claims issues.

- Reviewed patient records, identified medical codes, and created invoices for billing purposes.

- Prepared billing statements for patients and verified correct diagnostic coding.

- Delivered timely and accurate charge submissions.

- Reviewed patient diagnosis codes to verify accuracy and completeness.

- Adhered to established standards to safeguard patients' health information.

- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.

Certified Nursing Assistant & Unit Coordinator

Aurora Baycare Medical Center
12.2020 - 04.2022

-Managed patient population in an acute care setting

-Provided positive bedside manner to patients and their support systems

-Used professional communication to document clinical findings for patient records

-Used teamwork to provide positive patient outcomes

-Administered healing methods that were within my scope of practice

- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.

- Liaised between patients, insurance companies, and billing office.

- Posted and adjusted payments from insurance companies.

- Prepared billing correspondence and maintained database to organize billing information.

- Communicated effectively and extensively with other departments to resolve claims issues.

- Reviewed patient records, identified medical codes, and created invoices for billing purposes.

- Prepared billing statements for patients and verified correct diagnostic coding.

- Delivered timely and accurate charge submissions.

- Reviewed patient diagnosis codes to verify accuracy and completeness.

- Adhered to established standards to safeguard patients' health information.

- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.

Certified Nursing Assistant & Unit Coordinator

Sanford Health Medical Center
01.2016 - 09.2020

-Provided patient care in a fast paced acute care setting

-Used proper personal protective equipment per hospital policy

-Safely handled hazordous materials per hospital policies

-Worked within a healthcare team to provide postitive patient experiences

-Utilized new medical devices to provide patient care

- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.

- Liaised between patients, insurance companies, and billing office.

- Posted and adjusted payments from insurance companies.

- Prepared billing correspondence and maintained database to organize billing information.

- Communicated effectively and extensively with other departments to resolve claims issues.

- Reviewed patient records, identified medical codes, and created invoices for billing purposes.

- Prepared billing statements for patients and verified correct diagnostic coding.

- Delivered timely and accurate charge submissions.

- Reviewed patient diagnosis codes to verify accuracy and completeness.

- Adhered to established standards to safeguard patients' health information.

- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.


Education

Bachelor of Science - Healthcare Administration

Western Governors University
01-2025

Certified Professional Coder - Coding

American Academy of Professional Coders
01-2025

High School Diploma -

Thompson Public High School
North Dakota
05-2013

Skills

  • Expert Communication
  • Positive Attitude
  • High-level of critical thinking
  • Extreme attention to detail
  • Quick learning in fast paced environments
  • Calmness & patience exuded in stressful situations
  • Excellent customer service mindset
  • Self-Motivating
  • Expert in HIPPA Compliance
  • Billing Specialist
  • Deep understanding and proficiency of Microsoft Offices
  • Expert in EPIC & other EHR systems
  • Certified Professional Coder (CPC-A)
  • Proficiency with ICD-10, CPT, and HCPCS coding guidelines
  • CPR Certified
  • Certified Nursing Assistant
  • Qualified Medical Assistant

Certification

  • BLS - Basic Life Support
  • CNA - Certified Nursing Assistant
  • CMA - Certified Medical Assistant

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybrid

Important To Me

Career advancementWork-life balanceWork from home option

Software

EPIC & other Electronic Health Records

Microsoft Offices

Workday

Languages

English
Native or Bilingual

Timeline

Administrative Coordinator

Schmitz Inc.
06.2024 - Current

Certified Nursing Assistant & Unit Coordinator

Hannibal Regional Hospital
01.2024 - 07.2024

Medical Assistant & Billing Specialist

Blessing Health
12.2023 - 07.2024

Nurse Extern

Hospital Sisters Health Systems
04.2022 - 09.2022

Certified Nursing Assistant & Unit Coordinator

Aurora Baycare Medical Center
12.2020 - 04.2022

Certified Nursing Assistant & Unit Coordinator

Sanford Health Medical Center
01.2016 - 09.2020

Bachelor of Science - Healthcare Administration

Western Governors University

Certified Professional Coder - Coding

American Academy of Professional Coders

High School Diploma -

Thompson Public High School