EPIC & other Electronic Health Records
Through my years of hands-on experience in various clinic, hospital, and office settings, I have been able to master my skills in communication, patient care, teamwork & customer service. My medical education and background along with my quick learning ability have set me up to be successful in any environment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained and implemented extensive knowledge in data entry, analysis and reporting using microsoft word and excel office systems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Used billing and coding skills to accurately organize files and charts.
- Used data entry skills to accurately document and input information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Contacted customers and third party payers to pursue payments.
- Researched and resolved billing discrepancies to enable accurate billing.
- Effectively resolved insurance rejections and other billing issues.
- Performed testing for billing modules, enhancing new functionality and process improvements.
- Examined billing procedures and sought to improve invoicing and billing errors.
- Completed financial reporting and analysis for billing revenue cycle.
- Posted payments into billing system to clear open obligations.
- Gathered and summarized supplemental billing information to accommodate customer billing requirements.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Oversee and audit patient reports, charts and review insurance claims.
-Used professional coding skills to audit charts, verify insurance claims.
-Professional coding skills used to file patient charts, physician notes, and physician orders.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
-Attained up-to-date knowledge of coding requirements through continuing education courses.
- Reviewed inpatient and outpatient medical documents of diagnosis and procedures and assigned ICD-10, CPT, and HCPCS according to coding guidelines.
- Assisted in training new staff on medical record processing and filing procedures.
- Maintained accuracy, completeness, and security for medical records and health information.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Liaised between patients, insurance companies, and billing office.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Located errors and promptly refiled rejected claims.
- Filed and updated patient information and medical records.
- Liaised between patients, insurance companies, and billing office.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Promoted health, healing and safety for patients in acute settings.
- Cared for patients on a variety of specialty departments including medical/telemetry, intensive care units, and post-surgery recovery.
-Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
-Administered medications, medical preventions and treatments within the correct scope of practice.
-Worked as a team with fellow nurses, physicians, and other medical staff to assure positive patient outcomes.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Posted and adjusted payments from insurance companies.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Precisely evaluated and verified benefits and eligibility.
- Precisely completed appropriate claims paperwork, documentation and system entry.
-Used critical thinking skills to problem solve in a fast paced enviornment.
-Used and gained clinical knowledge in a hospital setting
-Gained knowledge and experience with various medical equipment and systems to administer proper patient care
-Used expert communication skills to document clinical findings to Doctors and other medical staff
-Used expert customer service skills to provide a positive environment for hospital staff to achieve a positive patient experience
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Liaised between patients, insurance companies, and billing office.
- Posted and adjusted payments from insurance companies.
- Prepared billing correspondence and maintained database to organize billing information.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Delivered timely and accurate charge submissions.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Adhered to established standards to safeguard patients' health information.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
-Managed patient population in an acute care setting
-Provided positive bedside manner to patients and their support systems
-Used professional communication to document clinical findings for patient records
-Used teamwork to provide positive patient outcomes
-Administered healing methods that were within my scope of practice
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Liaised between patients, insurance companies, and billing office.
- Posted and adjusted payments from insurance companies.
- Prepared billing correspondence and maintained database to organize billing information.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Delivered timely and accurate charge submissions.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Adhered to established standards to safeguard patients' health information.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
-Provided patient care in a fast paced acute care setting
-Used proper personal protective equipment per hospital policy
-Safely handled hazordous materials per hospital policies
-Worked within a healthcare team to provide postitive patient experiences
-Utilized new medical devices to provide patient care
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Liaised between patients, insurance companies, and billing office.
- Posted and adjusted payments from insurance companies.
- Prepared billing correspondence and maintained database to organize billing information.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Delivered timely and accurate charge submissions.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Adhered to established standards to safeguard patients' health information.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
EPIC & other Electronic Health Records
Microsoft Offices
Workday