Ellie Warden

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Assist with international outbound marketing strategy by executing videoconference campaigns.

A technology based primary scool backed by Mark Zuckerberg to kickstart a career in Software Engineering.

• Worked with POS system to place orders, manage bills and handle complimentary items.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

• Provided sales and customer service assistance to walk-in traffic
• Maximized customer retention by resolving issues quickly.

• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Followed up with existing customers to provide additional support and address concerns.
• Provided sales and customer service assistance to walk-in traffic