Elliot Balsis
Mission Viejo,CA
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Roof Inspector
Roofing Pros USA
Casselberry, FL
05.2024 - Current
- Door-to-door roof inspections for potential damage on homes.
- Inspected roofing systems for damage, deterioration, and other defects.
- Documented all findings in detailed reports and photographs.
- Conducted routine inspections of roofs to assess condition and identify necessary repairs.
- Provided estimates for repair work based on inspection results.
- Advised clients on various types of roofing options available to them.
- Fostered effective communication with homeowners, insurance companies, and HOAs
- Guided clients through insurance claim processes
- Met all set inspection and sales benchmarks without fail
Solar Sales Representative
Zeo Energy / Sunergy Solar
New Port Richey, FL
01.2022 - 05.2024
- Negotiated contracts with clients and managed all aspects of the sales process from initial contact to close of sale.
- Generated over 1.5 million in sales through door-to-door outreach, exceeding sales targets by 25% annually.
- Responded promptly to inquiries from potential customers about product availability or pricing.
- Built rapport with homeowners, effectively communicated solar energy benefits, and closed high-value contracts.
- Trained and mentored new hires, sharing ways of overcoming objections and how to set proper qualifying appointments.
- Educated customers on solar options and incentives.
- Prepared proposals, negotiated terms and closed product and service sales.
Food Server
BJ's Restaurant & Brewhouse
Rancho Santa Margarita, CA
09.2017 - 01.2022
- Greeted guests in a friendly and welcoming manner.
- Prepared tables for meals by setting up items such as linens, silverware, and glassware.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Brought food and beverages to the table in a timely manner.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Ensured that all restaurant safety guidelines were followed at all times.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
High School Diploma -
Capistrano Valley High School
Mission Viejo, CA06-2016
Some College (No Degree) - General Education
Saddleback College
Mission Viejo, CASkills
- Consultative Sales
- Product Knowledge
- Problem-solving abilities
- Customer consulting and Education
- High-energy attitude
- Follow-up skills
- Positive and professional
- Courteous demeanor
- Product Sales Expertise
References
References available upon request.
Timeline
Roof Inspector
Roofing Pros USA
05.2024 - Current
Solar Sales Representative
Zeo Energy / Sunergy Solar
01.2022 - 05.2024
Food Server
BJ's Restaurant & Brewhouse
09.2017 - 01.2022
High School Diploma -
Capistrano Valley High School
Some College (No Degree) - General Education
Saddleback College
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