Motivated service professional seeking to expand my skill sets and build a profitable career. I bring positivity, hard work and ingenuity to the table. I am versatile, coachable and ready to prove myself.
Overview
13
13
years of professional experience
Work History
Service Representative
Stericycle (Formerly Shred-it/Cintas)
Apopka, FL
08.2013 - Current
Resolved customer concerns with friendly and knowledgeable service.
Upheld strict standards for quality and performance.
Cultivated relationships with teammates to assist customers with inquiries or resolve problems.
Consulted with customers regarding needs and addressed concerns.
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Shop Hand
Basic Energy Services
Woodward, OK
10.2010 - 05.2013
Assembled and disassembled equipment and tools to clean and maintain all shop materials.
Operated equipment and tools in full accordance with safety procedures.
Installed, inspected and maintained equipment components.
Moved freight, stock and other materials to and from storage and production areas and loading docks.
Education
High School Diploma -
Woodward High School, Woodward, OK
05.2010
Some College (No Degree) -
Northwestern Oklahoma State University, Woodward, OK
Skills
Upbeat and Positive Personality
Customer Service
Efficient and Detail-Oriented
Creative Problem Solving
Courteous with Strong Service Mindset
Computer Proficiency
Team-Oriented and Cooperative
Patient and Empathetic
Multitasking and Prioritization
Timeline
Service Representative - Stericycle (Formerly Shred-it/Cintas)
08.2013 - Current
Shop Hand - Basic Energy Services
10.2010 - 05.2013
Woodward High School - High School Diploma,
Northwestern Oklahoma State University - Some College (No Degree),
Route Driver/Customer Security Representative at Waste Managment/Stericycle-Shred it divisionRoute Driver/Customer Security Representative at Waste Managment/Stericycle-Shred it division