A+ certified IT technician with a strong background in PC and copier repair. Very driven and task oriented while working well in a team or solo. Experienced with Microsoft Outlook and other products as well as multiple operating systems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Technician
360DTII
Scottsdale, AZ
08.2022 - 02.2026
Diagnosed and repaired company laptops and PC's.
Diagnosed and repaired company phones and tablets.
Assisted with the onboarding process by setting up Microsoft Outlook accounts for new hires.
Regional Service Technician
360DTII
Orange, CA
09.2017 - 08.2022
Diagnose and troubleshoot problems, repairing and restoring machines to peak performance.
Travel to offsite locations to assist with installs or field coverage.
Work with many IT and program analyst teams to find solutions for problems affecting customer workflow.
Complete partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Install new equipment and explained operation and routine maintenance protocols to customers.
Operate hand tools and power equipment according to company safety procedures.
Sales Associate
Tilly's Clothing Store
04.2017 - 09.2017
Backroom Inventory Associate
Target
Anaheim, CA
10.2016 - 04.2017
Education
Associate of Science - Computer Science And Programming