Jamie Peralta
Pacifica,CA
Summary
Recent college graduate with a profound passion for the medical field. Demonstrates strong interpersonal communication skills, adept at building trust with patients and fostering effective collaboration with medical teams; willingness to learn and adapt.
Overview
8
8
years of professional experience
Work History
Medical Receptionist/Optometric Technician
SFO Family Eye Care
08.2022 - Current
- Greets and checks in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers, answered incoming calls, responding to inquiries from patients and other medical offices
- Pre-examining patients with automated equipment
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepare charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Completed relevant insurance and other claim forms.
- Ordered and maintained supply inventory for medical office.
- Compiled and coded patient information or data in appropriate computer system.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Operations Assistant (Contract Position)
Advanced Clinical (contracted by Genentech)
09.2021 - 12.2021
- Assists with the set up of COVID test sites on a daily basis
- Administers testing consent forms
- Assists with orderly processing of tests & reminds patients of health and safety measures (social distancing, hand washing, etc)
- Collect COVID test sample swabs and process in accordance with procedures
- Cleaned test bays as required, collected & disposed of clinical waste in accordance of protocols
- Responsible for collecting, evaluating, and disseminating operational information pertaining to the site
- Confirm patient identity of participant by verifying that patient information matches requisition packet including: appointment date and time, location, and participant SPII
- Oversees site data gathering and analysis of site operations (e.g. number of participants, number of open bays, etc.)
Barista
Peet's Coffee & Tea
11.2019 - 10.2021
- Greeted customers and took orders/prepared coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Adhered to health department regulations concerning sanitation standards.
- Kept up-to-date records of sales transactions using point-of-sale systems.
Educator
Lululemon
05.2019 - 12.2019
- Create excitement and fun for guests on the retail floor
- Receive/process stock and shipments from warehouse
- Ensure stock replenishment in work areas
- Utilize Point of Sale (POS) cash system
- Ensure clothing and items from changing rooms are returned to appropriate areas
- Performed job duties as assigned
Barista/Barista Trainer
Starbucks
11.2016 - 03.2019
- Opened and closed the store
- Crafted hand beverages, grinding coffee beans, familiar with coffee machines and
equipment, created stock displays - Clean and sanitize surfaces to maintain exceeding store quality
- Money management, familiar with POS cash handling system
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
Bachelor of Science - Biology
San Francisco State University
San Francisco, CA05.2024
Associate of Science - Microbiology
College of San Mateo
San Mateo, CA12.2021
High School Diploma -
Terra Nova High School
Pacifica, CA05.2018
Skills
- Insurance Verification
- Medical Charting
- Mail Management
- Medical Billing
- Payment Collection
- HIPAA Compliance
- Workflow Optimization
- Patient Scheduling
- Proficient in Microsoft Word
- Great team player
- Great attention to detail
- Strong organization and time management skills
Affiliations
- SFSU PPA Society
- Honor Society
Timeline
Medical Receptionist/Optometric Technician
SFO Family Eye Care
08.2022 - Current
Operations Assistant (Contract Position)
Advanced Clinical (contracted by Genentech)
09.2021 - 12.2021
Barista
Peet's Coffee & Tea
11.2019 - 10.2021
Educator
Lululemon
05.2019 - 12.2019
Barista/Barista Trainer
Starbucks
11.2016 - 03.2019
Bachelor of Science - Biology
San Francisco State University
Associate of Science - Microbiology
College of San Mateo
High School Diploma -
Terra Nova High School