Elliot Sam
Houston
Summary
MBA graduate specializing in music business with extensive experience in live event production and operations management. Demonstrated expertise in coordinating technical setups, executing show cues, and resolving issues in high-pressure situations. Acknowledged for effective cross-functional teamwork, optimizing workflows, and maintaining clear communication with stakeholders and talent. Aiming to leverage business strategy and production skills within the music industry.
Overview
8
8
years of professional experience
Work History
Stage Technician / Video Director
Houston Arena Theatre
Houston
03.2024 - Current
- Coordinated stage setup and strike for live performances, enhancing overall production quality through effective staging, cabling, power distribution, and LED wall integration.
- Operate video systems during live events, executing show cues and supporting visiting video directors to ensure seamless production flow.
- Manage video equipment inventory and monitor usage to maintain operational readiness and prevent technical disruptions.
- Collaborated with stage management and lighting teams to troubleshoot real-time technical issues, ensuring uninterrupted performance in high-pressure live environments.
- Oversaw startup and shutdown of video systems and presentation software, ensuring accuracy in slide decks and visual assets to support smooth execution of each performance.
Sales Associate Manager
The UPS Store Inc.
Richmond
11.2021 - Current
- Oversee daily store operations, efficiently processed 100+ shipments per day, and ensured compliance with UPS standards.
- Lead customer service initiatives, resolving shipping and logistics concerns to maintain a 95% customer satisfaction rate.
- Coordinated workflow and team communication to enhance service efficiency and minimize operational bottlenecks.
- Maintained inventory oversight and organized operations to deliver consistent, high-quality service.
Certified Dialysis Technician
Core Dialysis
Houston
05.2018 - 03.2021
- Prepared and maintained dialysis machines and equipment for use.
- Assisted nurses with patient assessments and ensured accurate treatment documentation.
- Ensured compliance with safety regulations and infection control standards.
- Conducted routine maintenance checks on dialysis equipment to maintain operational reliability.
- Trained new technicians on operational procedures, fostering adherence to best practices.
Education
MBA - Music Business
Southern New Hampshire University
Hooksett, NH08-2025
Bachelor of Arts - Music Performance
Texas Southern University
Houston, TX12-2021
Skills
- Live Event Production & Stage Direction
- Camera Operation & Framing
- Show Flow Coordination & Cue Execution
- Cross-Functional Team Leadership
- Production Logistics & Technical Setup
- Real-Time Problem Solving in Live Environments
- Process Improvement & Workflow Optimization
- Stakeholder and Talent Communication
Timeline
Stage Technician / Video Director
Houston Arena Theatre
03.2024 - Current
Sales Associate Manager
The UPS Store Inc.
11.2021 - Current
Certified Dialysis Technician
Core Dialysis
05.2018 - 03.2021
MBA - Music Business
Southern New Hampshire University
Bachelor of Arts - Music Performance
Texas Southern University