Summary
Overview
Work History
Education
Skills
Timeline
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Eli Smith

Brooklyn

Summary

Detail-oriented and organized professional with a strong background in administrative support, research, and high-volume customer service. Adept at handling confidential information, conducting in-depth interviews, and synthesizing complex data into palatable content.

Overview

9
9
years of professional experience

Work History

Research Interviewer

VNS Health
10.2024 - Current
  • Recruits participants and maintains ongoing communication to ensure high retention rates
  • Conducts complex, in-depth qualitative interviews
  • Collects and organizes data while complying with all HIPAA and IRB regulations
  • Facilitates regular communication with mental health clinicians and provides resources to participants

Barista/Shift Supervisor

Starbucks
09.2016 - 12.2024
  • Managed a team of baristas and ensured successful shift operations
  • Boosted employee morale and cultivated a positive, productive, work environment
  • Trained over ten employees in successful strategies to meet operational goals and sales targets

Research Assistant

John Jay College Of Criminal Justice
08.2022 - 12.2023
  • Conducted experiments measuring the impact of mindfulness on reducing jury bias
  • Drafted reports, gave presentations on findings and wrote articles detailing results
  • Synthesized complex information into clear summaries to make findings accessible to diverse audiences
  • Performed administrative tasks such as scheduling participant appointments, lab meetings, and calendar management

Intern, Writer, Social Media Manager

Take Trips MES
01.2023 - 06.2023
  • Crafted grant proposals and letters, collaborating with partner agencies to secure funding opportunities
  • Conducted research and published articles spanning various topics
  • Managed various social media platforms to expand community outreach and donor engagement

Education

Bachelor of Arts - Forensic Psychology

John Jay College of Criminal Justice of The City University of New York
Manhattan, NY
12.2023

Associate of Arts - Psychology

Suffolk County Community College
05.2020

Master of Arts - Mental Health Counseling

Brooklyn College
Brooklyn, NY
05-2027

Skills

  • Recruitment and Scheduling
  • Data Collection
  • Research Analysis
  • Microsoft Suite Programs
  • Scientific and Narrative Writing

Timeline

Research Interviewer

VNS Health
10.2024 - Current

Intern, Writer, Social Media Manager

Take Trips MES
01.2023 - 06.2023

Research Assistant

John Jay College Of Criminal Justice
08.2022 - 12.2023

Barista/Shift Supervisor

Starbucks
09.2016 - 12.2024

Associate of Arts - Psychology

Suffolk County Community College

Bachelor of Arts - Forensic Psychology

John Jay College of Criminal Justice of The City University of New York

Master of Arts - Mental Health Counseling

Brooklyn College

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