Driven Account Executive with a deep understanding of electrical and supply management process and commitment to increasing sales for maximized company revenue. Focused on listening to clients for solutions-oriented problem solving in order to sell based on their needs. Knowledge of Salesforce and Fishbowl. Motivated and respected professional with superior communication and negotiation skills.
Overview
10
10
years of professional experience
Work History
Parking Enforcement Officer
Empire Parking Services
04.2023 - Current
Wrote and issues citations or warnings to owners of vehicles.
Filled out daily log of citations and warnings issued and submitted list to supervisor at end of shift.
Maintained accurate and detailed logs of all events during each shift.
Checked listings of vehicles to be booted or towed and completed necessary forms and boot placement on vehicles.
Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Dasher
DoorDash
08.2020 - Current
Verified orders prior to completing deliveries to avoid customer complaints.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
Served customers promptly by smoothly collecting and delivering high volume of orders.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Obtained signatures from customers upon delivery of goods.
Loaded and secured items in car to avoid damage to parcels during delivery.
Delivered goods and products to customer on time and in excellent condition.
Tech Consultant
Cellular Sales Verizon
04.2022 - 02.2023
Assess needs of client and use critical thinking to provide
Specifically tailored solutions for each situation
Small, medium, large business consultant
Help establish, maintain, and grow wireless SMB accounts for local businesses
Intrapersonal skills to develop lasting work relationships with clients and co-workers
Use of conflict de-escalation skills and problem solving to
Meet the expanding needs of customers
Analyzed client business processes to propose optimal software applications for unique requirements.
Lead Logistics Specialist
IES Communications, Facebook
01.2021 - 02.2022
Led team of 15 people to surpass goals while creating team environment Managed millions in supply chain inventory for Facebook
Minimized process discrepancies by spearheading budget and developing systems for organizing reports and records to drive integrity
Researched issues and assessed inefficiencies within supply chain using Fishbowl to devise solutions, improve performance and obtain accurate reporting.
Coordinated incoming and outgoing shipments to maintain schedules.
Tracked supply, equipment and product inventory quantities to maintain necessary levels.
Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Tracked and managed transfer paperwork such as packing lists.
Coordinated driver dispatch to accomplish daily delivery requirements.
Used in-house tracking system to schedule shipments of goods to customer warehouses.
Apprentice Electrician
Southland Electric
01.2020 - 07.2020
Worked under supervision of Journeyman Electrician to learn trade, develop electrical knowledge and learn about customer acquisition
Provided layouts for new electrical system and component installations, tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement or repair
Installed 120/208 volt systems and 347/600 volt systems and executed electrical wiring plans for server rooms, switchgears and other electrical systems.
Understood and used proper tools and equipment to install and maintain electrical systems.
Pulled wire through conduits and through holes in walls and floors.
Organized materials and tools in to maintain clean and neat work areas.
Followed all safety procedures and guidelines to promote safety while working on electrical systems.
Checked and performed electrical wiring through conduits and holes in walls and floors.
Read and interpreted drawings to provide wiring layouts for new installations
Tech Consultant
Mooreheadcomm
06.2016 - 01.2020
Transfered from NY to Atl when company purchased new stores.
Maintained top 5 sales person every year within my region
Discussed, discovered and presented options for clients based on their needs
Used product knowledge, sales abilities, upsell and customer relations skills to drive revenue, exceed sales targets and create customer loyalty
Applied security and loss prevention training toward recognizing risks and reducing loss
Use of creative problem solving and negotiation skills daily to assist client
Improved systems with addition of new features and infrastructure.
Developed diagrams to describe and lay out logical operational steps.
Maintained authoritative knowledge through continued education and ongoing training.
Tech Consultant
Mooreheadcomm, Verizon
04.2014 - 06.2016
Maintained top 5 sales person every year within my region
Discussed, discovered and presented options for clients based on their needs
Used product knowledge, sales abilities, upsell and customer relations skills to drive revenue, exceed sales targets and create customer loyalty
Applied security and loss prevention training toward recognizing risks and reducing loss
Use of creative problem solving and negotiation skills daily to assist client
Improved systems with addition of new features and infrastructure.
Developed diagrams to describe and lay out logical operational steps.
Maintained authoritative knowledge through continued education and ongoing training.
Field Technician
MasTec, Direct
03.2013 - 02.2014
Built relationships with customers by listening, educating them and upsell services based on their needs
Installed and inspected installations to check for functionality and maintain customer satisfaction
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Education
No Degree - Advanced
Oneonta Job Corps School
Oneonta
07.2012
High School Diploma - undefined
Queens Academy
06.2010
Skills
Complex Problem-Solving
Critical Thinking
Inventory Management
Strategic Planning
Sales Quota Attainment
Account management
Active Listening
Project Supervision
Social Perceptiveness
Microsoft Office
Creative Solutions
Timeline
Parking Enforcement Officer
Empire Parking Services
04.2023 - Current
Tech Consultant
Cellular Sales Verizon
04.2022 - 02.2023
Lead Logistics Specialist
IES Communications, Facebook
01.2021 - 02.2022
Dasher
DoorDash
08.2020 - Current
Apprentice Electrician
Southland Electric
01.2020 - 07.2020
Tech Consultant
Mooreheadcomm
06.2016 - 01.2020
Tech Consultant
Mooreheadcomm, Verizon
04.2014 - 06.2016
Field Technician
MasTec, Direct
03.2013 - 02.2014
No Degree - Advanced
Oneonta Job Corps School
High School Diploma - undefined
Queens Academy
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