Jeannetta Mitchell

• Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
• Wrote and issues citations or warnings to owners of vehicles.
• Responded to calls in both routine and emergency situations.
• Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
• Collaborated with local law enforcement agencies to address recurrent or problematic parking issues.
• Maintained detailed records of daily activities and incidents, contributing to accurate reporting and analysis of enforcement efforts.
• Supported special events by managing temporary no-parking zones and directing traffic as needed.

• Greeted guests at the front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create a professional and welcoming environment for visitors and employees.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Enhanced customer satisfaction by providing efficient and professional front desk services.

Tracked important information in PowerPoint spreadsheets and ran reports or generated graphs using data.

• Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
• Monitored and screened visitors to verify accessibility to inter-office personnel.
• Routed incoming mail and messages to relevant personnel without delay.
• Handled assignments independently with good judgment and critical thinking skills.
• Resolved customer problems and complaints.
• Welcomed customers with friendly greetings, answered general questions, gathered the nature of the visit, and directed them to specific offices. v