Elliott Gray
Gary,IN
Summary
Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Overview
21
21
years of professional experience
Work History
Warehouse Worker
Amazon
Markham, Illinois
08.2023 - Current
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Used pallet jack to move and load Gaylord’s to designated area etc
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Provided assistance in loading and unloading containers from ships and trains.
- Managed hazardous waste removal operations per government regulations.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
Maintenance Crew Member
Gary Public Works
Gary, Indiana
10.2020 - 08.2023
- Performed routine maintenance and repair of buildings, grounds, and equipment.
- Inspected building interiors and exteriors for needed repairs or replacements.
- Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
- Notified management about necessary repairs or professional service needs for building operating systems.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Followed correct procedures for handling, transporting and disposing of new and recycled materials.
- Cleaned vents and replaced filters to verify proper air flow.
- Repaired minor carpentry, electrical and plumbing issues to return equipment to functionality.
- Removed snow from sidewalks, driveways and parking areas.
- Maintained outdoor areas, including landscaping and parking lot repairs.
- Cleaned and lubricated machinery to prevent breakdowns and extend lifespan.
- Inspected and replaced light fixtures and bulbs.
- Executed groundskeeping duties, including snow removal and leaf cleanup, to ensure safe access.
Customer Service Representative
Walmart
Hammond , Indiana
02.2004 - 09.2009
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Education
High School Diploma -
Westside HighSchool
Gary, IndianaSkills
- Truck processing
- Shipment unpacking
- Shipping and receiving
- Cycle counting
- Microsoft Excel
- Unpacking merchandise
Timeline
Warehouse Worker
Amazon
08.2023 - Current
Maintenance Crew Member
Gary Public Works
10.2020 - 08.2023
Customer Service Representative
Walmart
02.2004 - 09.2009
High School Diploma -
Westside HighSchool