Elliott McLaughlin
Livonia,MI
Summary
I have worked different jobs in different fields of expertise and have learned directly from the bosses/crew leaders of said areas. I am a resilient worker and take every hardship thrown my way in stride. I strive for excellence and work as hard as my body and mind will go. I have a couple years of experience in the restaurant industry as a server and hourly manager and dealing with many different scenarios. Every job I have had has given me a new skillset in how to adapt and improvise on the fly. I am eager to contribute everything I can to a team and strive for success in my role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Key
Carrabbas Italian Grill
06.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
Valet Driver
Hyundai Dealership
02.2023 - 06.2023
- Enhanced customer satisfaction by providing prompt and courteous service for vehicle retrieval.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
Server
Carrabba's Italian Grill
05.2022 - 02.2023
- Streamlined order-taking process for faster service and increased table turnover rate.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Checked guests' identification before serving alcoholic beverages.
- Answered customers' questions, recommended items, and recorded order information.
Associate
The Home Depot Store
10.2020 - 07.2021
- Listened to customer needs and desires to identify and recommend optimal products.
- Recommended complementary purchases to customers, increasing revenue.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Utilized customer feedback to improve product offerings.
Traffic Flagger
Springline Excavating
05.2018 - 09.2019
- Patiently directed motorists towards detours and alternate routes.
- Maintained a safe environment for pedestrians and motorists by setting up appropriate signage and barriers at strategic locations.
- Attended to needs and safety of pedestrians by stopping traffic at crossing locations.
Education
High School Diploma -
Lutheran High School Westland
Westland, MI06.2020
Certification
Certified on the Forklift and Reach Truck with license through The Home Depot.
Languages
Spanish
Limited Working
Timeline
Key
Carrabbas Italian Grill
06.2023 - Current
Valet Driver
Hyundai Dealership
02.2023 - 06.2023
Server
Carrabba's Italian Grill
05.2022 - 02.2023
Associate
The Home Depot Store
10.2020 - 07.2021
Traffic Flagger
Springline Excavating
05.2018 - 09.2019
High School Diploma -
Lutheran High School Westland
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