Over 30 years of experience in customer service and the restaurant industry
Self-motivated and detail-oriented individual with extensive experience in the hospitality industry.
Known for delivering exceptional customer service, mentoring junior staff, and enhancing guest satisfaction through effective teamwork and problem resolution.
Dedicated professional with strong customer service and problem-solving skills.
Proven track record in enhancing guest satisfaction and efficiently managing multiple tasks in fast-paced environments.
Experienced team player with a focus on mentoring and professional growth.
Skilled in resolving guest complaints and ensuring seamless operations, contributing to a positive dining experience and team efficiency.
Work History
Key
5 Years 6 Months
Outback Steakhouse | 01.2021 - 07.2026
Verified the money in the safe and in the drawers. Assisted in processing of the produce orders. Addressed guest complaints to ensure satisfaction.
Mentored junior team members, fostering professional growth and skill development.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Server,Host
16 Years 1 Month
Outback Steakhouse | 06.2010 - 07.2026
Managed multiple tables efficiently, ensuring timely order processing and accurate billing.
Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
Trained new servers on menu offerings, service standards, and operational procedures.
Resolved guest complaints promptly, maintaining a positive dining experience and reputation.
TakeAway
16 Years 2 Months
Outback Steakhouse | 06.2010 - 2026
Provided assistance to colleagues and customers as required.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Managed order processing for takeaway services to enhance customer experience.
Assisted with day-to-day operations, working efficiently and productively with all team members.