Elliott Reid
Ellensburg,WA
Summary
Responsible professional delivering hard-work and team leadership to business operations. Dependable and detail-oriented to manage various tasks and priorities. Broad experience includes office and database management, customer service and Microsoft Office.
Overview
8
8
years of professional experience
Work History
Course Materials Supervisor
Central Washington University Wildcat Shop
Ellensburg, WA
05.2021 - Current
- Maintained amicable and professional relationships with faculty and staff.
- Ensured quality customer service for students.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
- Trained and led student employees in the department.
- Oversaw the course material adoption process.
- Oversaw the implementation of digital course materials. Utilized Microsoft Word, Excel and Powerpoint extensively to create reports and presentations for superiors and faculty.
- Worked with complex databases including Ratex and Verba.
- Proactively worked with publishing companies to provide course materials to students at the lowest price.
Course Materials Assistant Supervisor
Central Washington University Wildcat Shop
Ellensburg, WA
03.2016 - 04.2021
- Assisted supervisor with daily operation procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Assisted in the preparation of student work schedules.
- Provided in-store and remote assistance to students and instructors.
- Cleaned and maintained shelving units.
- Utilized Microsoft Word and Excel.
Education
Master of Arts - European History
Central Washington University
Ellensburg, WA06-2016
Bachelor of Arts - History
Central Washington University
Ellensburg, WA06-2013
Skills
- Budget Management
- Inventory Management
- Data Analysis
- Process Review
- Microsoft Word, Excel and Powerpoint
Timeline
Course Materials Supervisor
Central Washington University Wildcat Shop
05.2021 - Current
Course Materials Assistant Supervisor
Central Washington University Wildcat Shop
03.2016 - 04.2021
Master of Arts - European History
Central Washington University
Bachelor of Arts - History
Central Washington University
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