Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alondra Marroquin

Ellensburg,WA

Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.

Overview

4
4
years of professional experience

Work History

Instacart Shopper

Instacart
05.2023 - Current
  • Loaded and unloaded orders at customer's homes or locations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Server Manager

Chateau At Valley Center
01.2022 - 06.2023
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Led team of servers to consistently meet customer service and sales targets.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.

Education

High School Diploma -

Lindbergh High School
Renton, WA
07.2022

Skills

  • Online Ordering Familiarity
  • Personal Grooming Standards
  • Accurate Money Handling
  • Order Coordination
  • Phone Systems
  • Loss Prevention Goals Monitoring
  • Delivery Management
  • Product Knowledge
  • Customer Relations
  • Resource Management
  • Customer Presentations

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Instacart Shopper

Instacart
05.2023 - Current

Server Manager

Chateau At Valley Center
01.2022 - 06.2023

High School Diploma -

Lindbergh High School
Alondra Marroquin