Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shawna Dempsey

Phoenix,AZ

Summary

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.


Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.



Overview

27
27
years of professional experience
1
1
Certification

Work History

Instacart Shopper

Instacart
04.2020 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.
  • Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
  • Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.

Uber

Uber Eats
04.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in shopping and delivering groceries for customers in a timely fashion.
  • Skilled at working independently to deliver food to customers with high customer satisfaction.
  • Worked flexible hours across night, weekend, and holiday shifts.

Trauma Registrar

St. Joseph's Hospital And Medical Center
03.1997 - Current
  • Conducted thorough research on innovative approaches within the field, incorporating new methodologies into daily work processes when appropriate.
  • Enhanced department efficiency by creating and maintaining organized databases for easy retrieval of trauma cases.
  • Assisted in preparing reports for regulatory bodies, ensuring compliance with established standards and requirements pertaining to injury prevention programs.
  • Provided valuable insights to medical professionals through comprehensive analysis of trauma registry data.
  • Performed regular quality and validation assessments on patient data to verify accuracy.
  • Performed software updates, upgrades and data backups.
  • Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
  • Coded and abstracted medical records according to ICD-10-CM and AIS 2005.
  • Conducted quality improvement for Verification for the American College of Surgeons for Level One Trauma Center.

Education

Certificate of Completion in Medical Transcription - Medical Transcription

Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ
05.1994

Associate of Arts - Liberal Arts And General Studies

Paradise Valley Community College
Phoenix
05.1989

Skills

  • Mobile app proficiency
  • Reading Comprehension
  • Strong Work Ethic
  • Product picking
  • Reliability and punctuality
  • Quick Learner
  • Efficient shopping
  • Order Accuracy
  • Delivery Management
  • Familiarity with store layout
  • Attention to Detail
  • Online ordering familiarity

Certification

  • Certified Specialist in Trauma Registry, CSTR - Exp. 09/01/26
  • Certification Examination for AIS Coding SPecialists - Exp. 03/28

Timeline

Instacart Shopper

Instacart
04.2020 - Current

Uber

Uber Eats
04.2020 - Current

Trauma Registrar

St. Joseph's Hospital And Medical Center
03.1997 - Current

Certificate of Completion in Medical Transcription - Medical Transcription

Maricopa Community Colleges - Rio Salado Community College

Associate of Arts - Liberal Arts And General Studies

Paradise Valley Community College

Similar Profiles

CREATE PROFILE
Shawna Dempsey