Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hi, I’m
Guy Williams
Port Orange,United States
Summary
Overview
14
years of professional experience
1
Certification
Work History
Instacart
Instacart Shopper
03.2020 - Current
Job overview
- Used verbal communication skills to interact with customers and coworkers while on deliveries
- Delivered orders within the allotted time frame, ensuring customer satisfaction throughout the process
- Maintained a positive attitude while delivering orders, even when faced with difficult situations or customers.
Maserati Alfa Romeo of Daytona
Concierge
02.2023 - 08.2023
Job overview
- Consistently and genuinely demonstrating the stars principles of service, teamwork, action, reputation, and success in all activities and interactions
- Driving and handling all cars responsibly to ensure damage prevention, and protecting dealership property at all times.
Daytona Kia
Porter
10.2022 - 02.2023
Job overview
- Consistently and genuinely demonstrating the stars principles of service, teamwork, action, reputation, and success in all activities and interactions
- Driving and handling all cars responsibly to ensure damage prevention, and protecting dealership property at all times
- Calling customers to ensure complete customer satisfaction.
Lyft
Shuttle Driver
08.2020 - 10.2021
Job overview
- Arranged to pick up particular customers or groups on a regular schedule
- Provided passengers with assistance entering and exiting vehicles, and helped them with any luggage
- Communicated via telephone to exchange information and receive requests for passenger service.
Frontline Media Solutions
District Manager
02.2010 - 08.2021
Job overview
- Managed and coached several employees, and assigned and evaluated workloads to ensure productivity
- Interviewed applicants and hired new qualified staff members that contributed to company success
- Collaborated on projects and processes that were cost-effective and streamlined standard operating procedure
- Ensured that all locations were properly staffed for efficiency in customer service.
Education
Coastal Carolina Community CollegeJacksonville, NC
No Degree from General Courses
University Overview
Swansboro High SchoolSwansboro, NC
High School Diploma
06.1989
University Overview
Skills
- Communication
- Management
- Customer Service
- Microsoft Office
- Product picking
- Decision-Making
- Materials Transport
- Mobile app proficiency
- Food safety awareness
- Time Management
- Customer Buying Habits
- Mobile Ordering Understanding
- Personal Shopping
- Delivery Management
Certification
- ServeSafe, Alcohol Certificate - 2/7/2023-2/7/2026
- Certified Food Safety Manager, National Registry of Food Safety Professionals - 6/20/2022-6/20/2027
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is walking from failure to failure with no loss of enthusiasm.
Timeline
Concierge
Maserati Alfa Romeo of Daytona
02.2023 - 08.2023
Porter
Daytona Kia
10.2022 - 02.2023
Shuttle Driver
Lyft
08.2020 - 10.2021
Instacart Shopper
Instacart
03.2020 - Current
District Manager
Frontline Media Solutions
02.2010 - 08.2021
Coastal Carolina Community College
No Degree from General Courses
Swansboro High School
High School Diploma