Elliott S. Hayward
Bayonne
Summary
Results-oriented Rehabilitation Technician with a Bachelor of Science in Sports Medicine and a proven track record of achieving record-breaking patient visits and delivering high-quality care. Exceptional communication skills, adept at effectively scheduling patients and working collaboratively within a team. Proficient in accurately documenting patient progress and making valuable contributions to care plans for over 30 patients daily. Experienced in leading therapeutic exercises with a strong emphasis on safety. Former Office Manager with demonstrated leadership abilities, known for mentoring staff, enhancing operational efficiency, and resolving conflicts to maintain a positive work environment. Proactive in identifying areas for improvement and implementing effective solutions. Resident Assistant with demonstrated empathy while enforcing policies, fostering collaboration with staff to address issues, mediating conflicts, and organizing engaging activities that promote a sense of community.
Overview
7
7
years of professional experience
1
1
Certification
Work History
REHABILITATION TECHNICIAN
Alliance Orthopedics
06.2024 - Current
- Contributed to achieving record-breaking patient visits, supporting a clinical team that handled 1,115 conservative visits in one week while maintaining high-quality patient care
- Played a key role in fostering effective communication, patient scheduling, and team collaboration, leading to a projected increase to 1,337 visits in the following week
- Documented patient progress in excel sheets and reported findings to the rehabilitation team contributing to patient care plans with over 200+ patients a day
- Lead therapeutic exercises with patients, ensuring correct technique and safety
- Maintained and prepared equipment for therapy sessions, ensuring cleanliness and functionality
OFFICE MANAGER
William Paterson University
01.2024 - Current
- Demonstrated strong leadership by guiding and mentoring a team of administrative staff, enhancing efficiency, and boosting team morale through strategic support and development initiatives
- Developed strategic plans for office management that aligned with company goals, contributing to a 10% increase in overall team performance
- Act as a mediator in resolving workplace conflicts, ensuring a positive and collaborative work environment
- Regularly review office performance and seek out opportunities for improvement, staying proactive in addressing potential challenges
RESIDENT ASSISTANT
William Paterson University
08.2023 - Current
- Applied leadership in enforcing residence hall policies, balancing rule enforcement with empathy to maintain a respectful and orderly environment
- Exercised leadership by collaborating with fellow Resident Assistants and campus staff to address issues and improve residence hall operations
- Mediate conflicts between residents, helping them to resolve disputes respectfully and peacefully
- Plan and host social, educational, and recreational activities that encourage interaction among residents and build a sense of community
BARISTA
Starbucks
05.2023 - Current
- Expertly crafted and served a variety of coffees and tea bags
- Manage customer orders during peak morning hours with efficiently and calmness
- Provide a warm and friendly welcome to every customer, making them feel valued and appreciated
VOLUNTEER TEAM ASSISTANT
PGA Tour Presidents Cup
09.2022 - Current
- Leveraged strong leadership skills to effectively communicate with staff and visitors, contributing to a welcoming and professional environment
- Utilized critical thinking to quickly solve problems and adapt to dynamic situations, maintaining efficiency in a high-pressure environment
- Assisted in delivering exceptional customer experiences by addressing inquiries, providing information, and ensuring the satisfaction of event guests
- Volunteered time and expertise to support a world-class sporting event, demonstrating dedication, teamwork, and a commitment to excellence
CAMP COUNSELOR
Mount Laurel Public Schools
05.2022 - Current
- Supervising for the safety of campers
- Plans, organize, and lead activities, such as arts and craft, sports, and outdoor adventures for children
- Always monitor campers to ensure their safety, both during activities and in downtime, following camp protocols and emergency procedures
- Develop positive relationships with campers by being approachable, empathetic, and supportive, creating an environment of trust and openness
- Provide emotional support to campers experiencing homesickness, anxiety, or other emotional challenges, ensuring they feel heard and cared for
COLLEGIATE BASEBALL PLAYER
William Paterson University
08.2019 - Current
- Study game strategies, opponent tendencies, and review game film to prepare effectively for upcoming games
- Attended all scheduled practices and training sessions to maintain peak, athletic performance
- Exercised strong leadership skills, and practice self-discipline on and off the field
BASEBALL PLAYER
MLB RBI Program
06.2018 - Current
- Competed at the Minnesota Twins stadium as part of the MLB Reviving Baseball in Inner Cities (RBI) initiative, representing the Jackie Robinson Mets
- Demonstrated and promoted sportsmanship both on and off the field, fostering a positive and supportive team environment
- Played a key role in creating memorable experiences by collaborating with teammates, leading by example, and maintaining a strong work ethic
- Encouraged and motivated fellow players to enhance their skills through hard work and dedication, contributing to overall team improvement
- Developed and honed leadership abilities, taking initiative in guiding the team and reinforcing a culture of respect and commitment
Education
BACHELOR OF SCIENCE - SPORTS MEDICINE
University of William Paterson of New Jersey
Wayne, NJ05.2024
Skills
- Microsoft Office Suite
- Data Analysis
- Data Visualization
- Goal Driven
- Determination
- Resilient
- Self-Discipline
- Focus
- Ambition
- Tenacity
Websites
Certification
- First aid
- CPR
- AED certified
Personal Information
Hobbies: Strategy & Operations, Office Management, Administrative, Health Care, Public Speaking, Community Service, Baseball, Sports
Timeline
REHABILITATION TECHNICIAN
Alliance Orthopedics
06.2024 - Current
OFFICE MANAGER
William Paterson University
01.2024 - Current
RESIDENT ASSISTANT
William Paterson University
08.2023 - Current
BARISTA
Starbucks
05.2023 - Current
VOLUNTEER TEAM ASSISTANT
PGA Tour Presidents Cup
09.2022 - Current
CAMP COUNSELOR
Mount Laurel Public Schools
05.2022 - Current
COLLEGIATE BASEBALL PLAYER
William Paterson University
08.2019 - Current
BASEBALL PLAYER
MLB RBI Program
06.2018 - Current
BACHELOR OF SCIENCE - SPORTS MEDICINE
University of William Paterson of New Jersey
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