Elliott White
Huntsville,AL
Summary
Accomplished Pharmacy Operations Manager and Senior Infusion Pharmacy Technician with a proven track record at Walgreen's Pharmacy and Optum, UnitedHealth Group. Expert in sterile compounding and clean room procedures, I've significantly enhanced inventory accuracy and patient care quality. Skilled in fostering team collaboration, my leadership has driven efficiency improvements and robust supplier negotiations, demonstrating both technical proficiency and exceptional interpersonal abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Infusion Pharmacy Technician
Optum, UnitedHealth Group
Huntsville, AL
05.2023 - Current
- Supported inventory management by maintaining accurate records of medication stock levels and expiration dates.
- Assisted pharmacists in monitoring drug therapies, contributing to optimal patient care and reduced adverse effects.
- Strengthened relationships with suppliers by negotiating pricing agreements that aligned with budget constraints while still meeting the needs of patients.
- Elevated quality assurance measures through diligent tracking of performance indicators, identifying areas for improvement in service delivery.
- Improved efficiency by assisting in the development of policies and procedures for infusion pharmacy operations.
- Demonstrated versatility within the pharmacy team by cross-training in various roles as needed during peak times or staffing shortages.
Pharmacy Operations Manager
Walgreen's Pharmacy
Huntsville, AL
10.2014 - Current
- Managed budget and resources effectively to maximize profitability while maintaining a high-quality service for patients.
- Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
- Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
- Improved pharmacy efficiency by streamlining operations and implementing new inventory management systems.
- Optimized workflow processes within the pharmacy to reduce wait times for patients without compromising accuracy or safety standards in prescription fulfillment.
- Enhanced employee engagement and performance through regular feedback sessions, performance reviews, and professional development opportunities.
- Supervised a team of pharmacists and technicians, fostering an environment of collaboration, continuous improvement, and mutual respect among team members.
Education
Associate Of Applied Business - Business Administration
Prairie State College
Chicago Heights, IL05.2012
Skills
- Sterile Compounding
- Clean Room Procedures
- Adherence to Protocols
- Pharmacy Software Proficiency
Certification
Pharmacy technician board certified
Timeline
Senior Infusion Pharmacy Technician
Optum, UnitedHealth Group
05.2023 - Current
Pharmacy Operations Manager
Walgreen's Pharmacy
10.2014 - Current
Associate Of Applied Business - Business Administration
Prairie State College