Ellis A. Aryitey
Montgomery
Summary
A dedicated professional and scholar with demonstrated strengths in Information technology, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
4
4
years of professional experience
Work History
I.T Technician
Alabama State University
08.2023 - 01.2025
- Assisted in the setup, configuration, and maintenance of servers, networks, and IT systems
- Installed, configured, and maintained hardware and software for campus computers and devices
- Provided technical support to students, faculty, and staff for hardware, software, and network issues, maintained and repaired equipments(Printers and computers, and mobile devices)
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
I.T Technician Intern
Alabama State University
05.2023 - 08.2024
- A summer internship spent working with Computer Engineers in various departments working on several expansion projects
- Supported daily operations and special projects by readying supplies and spaces
- Learned and became proficient on internal software systems
- Supported staff with diagnosing hardware and software issues and troubleshooting activities
- Supported end-users with technical assistance, resulting in reduced downtime and increased productivity.
- Installed, configured and maintained computer systems and network connections.
- Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
I.T Support Specialist
Destiny Driven Inc.
03.2021 - 06.2023
- Supervised daily operations of the computer lab, ensuring an efficient and productive environment
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Created user accounts and assigned permissions.
- Optimized network performance with regular maintenance checks, software updates, and hardware upgrades.
Education
Bachelor of Science - Computer Information Systems
Alabama State University
Montgomery, AL12.2024
Skills
- Python I & II
- C##
- Java Script
- SQL/MySQL
- Swift
- HTML
- Apple Badges
- Microsoft Office
- Comp TIA (in progress)
- Technical support
- Hardware installation
- Software configuration
- Network troubleshooting
- System administration
- Remote support
Projects
Device Hub Database System
•Designed and implemented a relational database to store and manage device allocation data using SQL .
•Improved tracking efficiency, reduced errors in device allocation, and enhanced inventory management for the College of Business.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
I.T Technician
Alabama State University
08.2023 - 01.2025
I.T Technician Intern
Alabama State University
05.2023 - 08.2024
I.T Support Specialist
Destiny Driven Inc.
03.2021 - 06.2023
Bachelor of Science - Computer Information Systems
Alabama State University
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