ELLIS BEARD
Dallas
Summary
Dynamic professional with a proven track record at Jean Philippe Salon, excelling in customer service and client satisfaction. Recognized for enhancing client experiences and effectively resolving issues. Skilled in inventory management and fostering team camaraderie, ensuring operational excellence.
Overview
5
5
years of professional experience
Work History
Receptionist
Jean Philippe Salon
Dallas
09.2022 - Current
- Streamlined front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Maintained a welcoming atmosphere while promptly answering phone inquiries.
- Resolved customer complaints to enhance service quality.
- Accurately processed cash and credit card transactions, maintaining detailed sales records.
- Monitored inventory levels to ensure stock availability and minimize shortages.
- Supervised daily operations to meet performance and service expectations.
Land Sales Consultant Assistant
BG Development
Dallas
01.2021 - 12.2023
- Sent clients' information before land sales events and confirmed receipt through follow-ups.
- Called clients to gather wish lists and recorded details in Sales Force.
- Analyzed customer needs and preferences to recommend suitable products.
- Generated daily sales activity reports for management review.
Host/Server
Pie Tap Pizza Workshop + Bar
Dallas
06.2020 - 08.2022
- Greeted and seated guests, ensuring timely service and positive first impressions.
- Managed reservation systems to optimize seating and reduce wait times.
- Collaborated with kitchen and bar staff to enhance guest service efficiency.
- Delivered exceptional customer service to ensure high satisfaction levels.
Education
Associate of Science -
COLLIN COLLEGE
Plano05-2024
Licensed Esthetician - Skin Care Specialist
THE COLLECTIV ACADEMY
Dallas, TXDual-Credit -
The UNIVERSITY OF CENTRAL OKLAHOMA
EdmondSkills
- Excellence in service delivery
- Fostering a peaceful atmosphere
- Consistent reliability
- Appointment management efficiency
- Effective client communication
- Inventory oversight
- Integrity in professionalism
- Knowledgeable product recommendations
Timeline
Receptionist
Jean Philippe Salon
09.2022 - Current
Land Sales Consultant Assistant
BG Development
01.2021 - 12.2023
Host/Server
Pie Tap Pizza Workshop + Bar
06.2020 - 08.2022
Associate of Science -
COLLIN COLLEGE
Licensed Esthetician - Skin Care Specialist
THE COLLECTIV ACADEMY
Dual-Credit -
The UNIVERSITY OF CENTRAL OKLAHOMA