Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Gina Rosen

Galveston,TX

Summary

Vacation Rental Manager at Gary Greene Vacation Rentals with a strong focus on revenue management and guest satisfaction. Expertise in strategic marketing and financial analysis, leading teams to achieve operational excellence. Proven track record of enhancing guest experiences through effective service delivery.

Overview

18
18
years of professional experience

Work History

Vacation Rental Manager

Gary Greene Vacation Rentals
Galveston, USA
02.2013 - Current
  • Managed daily operations of Vacation Rental Department, including Reservations and Guest Services.
  • Scheduled coordination among guests, staff, and vendors to ensure seamless service.
  • Developed leads for new rental properties via media advertising and referrals.
  • Delivered accurate financial reports on time by monitoring payments and expenses.
  • Maintained compliance with local, state, and federal rental regulations.
  • Utilized dynamic pricing tools to improve competitiveness in local market.
  • Performed regular market analyses to keep rental pricing competitive.
  • Provided training for staff on managing guest requests and complaints to enhance service quality.
  • Managed the transition, onboarding, and implementation of Track PMS from V12 software.

Office Coordinator

Better Homes and Gardens Real Estate Gary Greene
Galveston, USA
12.2007 - 02.2013
  • Managed incoming and outgoing calls, accurately recording messages for agent distribution.
  • Maintained smooth office operations through collaboration with staff for unforeseen demands.
  • Participated in workshops and meetings to foster personal and professional development.
  • Oversaw client communication, record tracking, and document filing to streamline office activities.
  • Ensured accurate database management and digital file storage for operational needs.
  • Organized team workload and prioritized tasks to enhance efficiency in deadline-driven environment.
  • Greeted visitors and directed them to appropriate personnel or areas.
  • Monitored monthly budget expenditures to maintain financial compliance.

Education

Political Science

University of California, Los Angeles
Los Angeles, CA

Skills

  • Revenue management strategies
  • Strategic marketing development
  • Data-driven financial analysis
  • Guest satisfaction enhancement
  • Partnership management with vendors
  • Housekeeping operations supervision
  • Flexible problem-solving skills
  • Motivational leadership techniques
  • Clear and concise communication
  • Excellence in service delivery
  • Proficient in Microsoft Office Suite
  • Strong leadership attributes

Affiliations

  • Executive Committee - Galveston Association of Rental Managers
  • Vacation Rental Management Association

References

References available upon request.

Timeline

Vacation Rental Manager

Gary Greene Vacation Rentals
02.2013 - Current

Office Coordinator

Better Homes and Gardens Real Estate Gary Greene
12.2007 - 02.2013

Political Science

University of California, Los Angeles

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