Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Clerk Typist
City Of Saint Louis
Saint Louis, MO
09.2016 - Current
Assisted in intake of inmates by entering data into computer systems accurately using REJIS program designed for law enforcement agencies.
Received and processed inmates into custody by taking charge of personal property to be transported with prisoner.
Observed inmate behavior to prevent dangerous and inappropriate activities, supervising up to 16 inmates simultaneously until able to arrange transport.
Interacted with public on phone and at reception desk to answer questions and resolve issues.
Operated office equipment to scan and copy documents.
Routed business correspondence, documents, and messages to correct departments and staff members.
Dental Claims Examiner
Health Care Services Corporation
Belleville, , IL
04.2008 - 09.2016
Examined claims forms and other records to determine insurance coverage.
Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
Investigated and processed dental insurance claims by contacting providers office.
Corrected ADA codes to properly adjudicate dental claims.
Managed workload and priorities to meet claims processing quotas of 125 per day and deadlines.
Education
Associate of Arts - Business Administration
Southwestern Illinois College
Belleville, IL
05.2014
Skills
Data Entry
Critical Thinking
Active Listening
Situational Awareness
Regulatory Compliance
Administration and Management
Detail Work
Customer Satisfaction
Office Support
Work Organizing and Prioritizing
Timeline
Clerk Typist
City Of Saint Louis
09.2016 - Current
Dental Claims Examiner
Health Care Services Corporation
04.2008 - 09.2016
Associate of Arts - Business Administration
Southwestern Illinois College
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