Results-driven Clerk Typist at Menlo Park Veterans seeking the Supervisor of Patient Accounts 2 position at NJ Veterans Memorial Home, Paramus. Brings a strong background in billing, patient financial services, and supervision, with a commitment to accuracy, compliance, and compassionate service to the veteran community.
Overview
2
2
years of professional experience
Work History
Clerk Typist
Menlo Park Veterans Memorial Home
Edison, NJ
08.2023 - Current
Oversaw billing operations for clients and various funding sources related to institutional care costs.
Assisted with payment processing and investigated financial discrepancies.
Facilitated the establishment and oversight of claims and adjustments for residents' accounts.
Responded promptly to customer inquiries regarding services offered.
Responded to telephone and email requests for information.
Developed spreadsheets using Microsoft Excel software program.
Set up formulas in spreadsheets to compute calculations.
Utilized fax machines, copiers and scanners to upload and send documents.
Reviewed files and other documents to obtain information to respond to requests.
Performed data entry tasks into computer systems accurately with a high degree of speed.
Complied with security policies and kept information confidential.
Checked accuracy of data entered into database programs before submitting it for processing.
Education
Bachelor of Arts - Cognitive Science
Rutgers University
New Brunswick, NJ
01-2024
Skills
Financial analysis
Patient billing and collections
Proficiency with billing software (NTT/WellSky)
Data entry
Spreadsheet development
Customer inquiries
Strong interpersonal and analytical skills
Staff supervision and training
Effective communication
Attention to detail
Problem resolution
Team collaboration
Maintaining records
Email correspondence
Document scanning
Microsoft office expertise
Professionalism and etiquette
Multitasking Abilities
Accomplishments
Executed a financial analysis of dormant assets exceeding $100,000 and designated to the Recreational Funds for Veterans.
Administrative Assistant to Employee Training/Education Department at Veteran Memorial Home (Menlo Park)Administrative Assistant to Employee Training/Education Department at Veteran Memorial Home (Menlo Park)