Ellis Brown
Galloway,OH
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
21
21
years of professional experience
Work History
Fleet Attendant
City Of Columbus
09.2023 - Current
- responsible for getting vehicles and equipment ready for auction
- transporting vehicles to and from dealerships
- towing
- working service drive
- fork lift operations
- checking in new vehicles
- currently employed on 480
Towing Operator
Fred's Towing
07.2023 - Current
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Conducted efficient cargo transfers to maintain route schedules.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Tool Disturber/sales
Snap On Tools Franchise/ RTS
07.2013 - 06.2023
- Maintained instruments and tools to help team complete job tasks quickly and with accurate outcomes.
- Indexed locations of tools to facilitate quick retrievals from various shops.
- Kept inventory of hand tools and gauges calibrated for use.
- Received incoming shipments of tools and equipment from trucks.
- sales/distribution of tools, equipment and merchandise
- managing 28ft moblie store
Maintenance Technician
Miracle Motor Mart East
06.2009 - 06.2013
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Technician
Lindsay Honda
05.2006 - 06.2009
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- manage express lube
New Car Check-in/prep
Jim Keim Ford
12.2002 - 02.2006
- checked in new cars
- completed readiness of vehicles for sale
- installed accessories
- customer service
Education
GED -
State Department of Education
London, OH08.1998
Skills
- tow truck operation
- forklift operation
- mechanic skills
- communication skills
- personable
- writing up service repairs
Timeline
Fleet Attendant
City Of Columbus
09.2023 - Current
Towing Operator
Fred's Towing
07.2023 - Current
Tool Disturber/sales
Snap On Tools Franchise/ RTS
07.2013 - 06.2023
Maintenance Technician
Miracle Motor Mart East
06.2009 - 06.2013
Technician
Lindsay Honda
05.2006 - 06.2009
New Car Check-in/prep
Jim Keim Ford
12.2002 - 02.2006
GED -
State Department of Education
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