Ellis Rotzenberg
Anoka,MN
Summary
Driven and dependable, leveraged physical fitness and first aid training to ensure safety and provide exceptional customer service at Bunker Beach Water Park. Excelled in high-pressure situations, demonstrating strong verbal communication and teamwork. Mastered efficient, quality-focused pizza making at Broadway Pizza And Grill, enhancing customer satisfaction and operational productivity.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Seasonal Life Guard
Bunker Beach Water Park
06.2023 - 08.2024
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Provided exceptional customer service by addressing visitor questions or concerns in a friendly and professional manner.
- Provided first aid during emergencies, aiding in wellbeing of individuals on premises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Pizza Maker
Broadway Pizza And Grill
09.2023 - 05.2024
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
Education
None -
Spring Lake Park High School
Blaine, MNSkills
- Verbal and written communication
- Physical Stamina
- Security Protocols
- Physical Fitness
- Punctuality
- Reliable and Responsible
- First Aid Training
Certification
- ARC lifeguarding with CPR/AED
- ARC waterpark skills
Languages
Spanish
Full Professional
Timeline
Pizza Maker
Broadway Pizza And Grill
09.2023 - 05.2024
Seasonal Life Guard
Bunker Beach Water Park
06.2023 - 08.2024
None -
Spring Lake Park High School
- ARC lifeguarding with CPR/AED
- ARC waterpark skills
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