Ellison Jackson
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, also teachable and willing to learn and grow.
Overview
14
14
years of professional experience
Work History
Leasing Consultant / Social Media Manager
Sares-Regis Group
Los Angeles, CA
03.2021 - Current
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
- Analyzed competitor pages to locate backlink and keyword opportunities.
- Brought occupancy of the apartment community to 100% through strong sales and leasing.
- Provide exceptional customer service ensuring residents are always well attended to.
- Won employee of the month.
- Earned a 90% sales ratio.
Homeless Outreach Assistant Office Manager
Excel Quality Care
Los Angeles, CA
04.2008 - 03.2021
- Transferred and directed phone calls, guests and mail to correct staff members.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Coordinated board and committee meetings, schedules, information preparation and distribution.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Helped to get 1000s homeless people off the streets and in to permanent housing.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Optimized office schedule to balance team workloads, group productivity and financial targets.
Resident Services Specialist
The Medici Apartment Community
Los Angeles, CA
09.2007 - 05.2008
- Solved grievances and complaints by collaborating with residents.
- Conducted tours, orientation and educational sessions for residents and families.
- Promoted positive relations between residents and staff.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team-building activities to enhance working relationships.
- Oversaw daily operations to ensure high levels of productivity.
Education
GED -
Southwestern Academy
San Marino, CABusiness Administration
Los Angeles Trade Technical College
Los Angeles, CASkills
- Lead Development
- Marketing analytics
- Strategic planning
- Networking and relationship building
- Online marketing strategies
- Social Media Management
- Social media coordination
- Business Development
- Online presence monitoring
- Content and digital asset management
- Cultural Awareness
- Dependable and Responsible
- Self-Motivated
Accomplishments
Employee of the Month at Sares-Regis
Timeline
Leasing Consultant / Social Media Manager
Sares-Regis Group
03.2021 - Current
Homeless Outreach Assistant Office Manager
Excel Quality Care
04.2008 - 03.2021
Resident Services Specialist
The Medici Apartment Community
09.2007 - 05.2008
GED -
Southwestern Academy
Business Administration
Los Angeles Trade Technical College