Ellison Wilhoite
Stephenville,TX
Summary
Motivate with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Bartender Shift Manager
Fat Tuesday
04.2023 - 08.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Waitress
Bluebonnet BBQ
07.2020 - 02.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
Education
High School Diploma -
Waxahachie High School
Waxahachie, TX05.2023
Skills
- Beer, Wine and Soju Cocktails
- Ordering Bar Supplies
- Cash Register Operation
- Attending Multiple Customers
- Guest Satisfaction
- Customer Preferences
- Suggestive Selling
- Anticipating Guest Needs
- Health Code Requirements
- Sales Expertise
Working out
I love working out and maintaining a good fitness. It helps me focus on what I need to go and clear my mind. I was very athletic in high school and played softball, volleyball, and cheered. So i love the gym atmosphere.
Timeline
Bartender Shift Manager
Fat Tuesday
04.2023 - 08.2023
Waitress
Bluebonnet BBQ
07.2020 - 02.2023
High School Diploma -
Waxahachie High School
Similar Profiles
Destiny MaesDestiny Maes
BARTENDER at Fat TuesdayBARTENDER at Fat Tuesday
Mason RamirezMason Ramirez
Security at Fat TuesdaySecurity at Fat Tuesday
Sebastian Mason IISebastian Mason II
Bartender, Barback, Bouncer, Host at Fat TuesdayBartender, Barback, Bouncer, Host at Fat Tuesday