Ellouise Kruger
Pizza Hut
Dripping Springs,United States
2
Languages
1
Certification
4
years of professional experience
Dedicated team member with a strong focus on positive customer interactions and efficient order processing. managed multiple priorities while contributing to team goals through effective collaboration and adaptability. experienced in leadership and operations management, emphasizing conflict resolution, time management and clear communication to ensure seamless workflow
Work History
Shift Leader
2 Years- Supervised team operations to ensure efficient service and guest satisfaction.
- Trained new staff on operational procedures and customer service standards.
- Managed inventory levels and coordinated inventory restocking processes.
- Implemented process improvements to enhance kitchen workflow and speed of service.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Fast Food Team Member
1 Year 11 Months- Greeted customers promptly and took orders to keep flow of traffic moving.
- Sanitized equipment and wiped counters to ensure clean food prep and dining areas.
- Restocked workstations and food display cases with fresh selections to minimize customer wait times during busy periods.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent foodborne illness.
- Crafted milkshakes and ice cream desserts to enhance customer satisfaction.
Education
High School Diploma
Skills
Health safety compliance
Table and Dining Room Setup
Restaurant Cleaning
Beverage Service
Customer Engagement
Member Support
Teamwork and Collaboration
Critical Thinking
Adaptability and Flexibility
Brand Loyalty
Creative problem solving
Team collaboration and leadership
Safety processes and procedures
Positive attitude
Cash handling
Team leadership
Problem-solving
Certification
- Texas Food Management Certification, 360 Training
- Alcohol Seller Server. Certification, 360 Training
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
Timeline
Shift Leader
Pizza Hut
08.2024 - CurrentRead More
Fast Food Team Member
Chick-fil-A
03.2022 - 02.2024Read More
Dripping Springs High School
High School Diploma
Read More