Alexandra Jansen
Morgantown,WV
Summary
Motivated and dependable West Virginia University student with experience in high-volume hospitality environments and healthcare volunteering. Strong communication, multitasking, and customer service skills developed through bartending, serving, and hospital volunteer work. Proven ability to work under pressure, handle financial transactions accurately, and create welcoming environments for diverse populations.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Bartender Shift Manager
304 Canteen Bar
Morgantown, WV
08.2025 - Current
- Supervised staff, improving service quality through targeted training and ongoing support.
- Engaged customers, delivering exceptional service and personalized recommendations based on preferences.
- Managed inventory and restocked supplies each shift, ensuring smooth operations and uninterrupted service.
- Ensured compliance with state laws by enforcing health codes and safety regulations.
Server
Apple Annie's Kitchen & Bakery
Morgantown, WV
09.2021 - Current
- Ensured customer satisfaction by delivering attentive service to high-volume clientele daily.
- Exhibited extensive knowledge of menu offerings to enhance overall customer experience.
- Trained new servers on menu details and service protocols to foster team readiness.
- Maintained cleanliness standards throughout shifts to uphold establishment reputation.
- Adhered to health and safety guidelines during food preparation and serving processes.
Volunteer
WVU Children's Medicine, Family Resource Center
Morgantown, WV
05.2025 - 12.2025
- Coordinated volunteer efforts to ensure effective resource allocation and communication.
- Provided families with essential resources and information on healthcare services to enhance access.
- Developed educational materials with staff to better inform families of available support.
- Coordinated preparation, setup, and breakdown of community events to ensure smooth execution.
Education
High School Diploma -
University High School
Morgantown, WV05-2028
Bachelor of Science - Exercise Physiology
West Virginia University
Morgantown, WVSkills
- Customer service
- Effective communication
- Team leadership
- Decision-making
- Health safety compliance
- Regulatory compliance
- Patient confidentiality
Certification
Food Handler Cards - StateFoodSafety
Timeline
Bartender Shift Manager
304 Canteen Bar
08.2025 - Current
Volunteer
WVU Children's Medicine, Family Resource Center
05.2025 - 12.2025
Server
Apple Annie's Kitchen & Bakery
09.2021 - Current
High School Diploma -
University High School
Bachelor of Science - Exercise Physiology
West Virginia University