Robin Rushing

Bartender Shift Manager

Ponderosa Bar and Tavern

05.2020 - Current

Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Guaranteed readiness of bar to satisfy customer demands.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Set up bar for operation, obtained cash bank, and stocked service bar.
Polished glassware, bussed tables, and removed debris to keep customer areas clean.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Contributed to an increase in nightly revenue by upselling premium products and suggesting food pairings for various beverages.
Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.