Robin Rushing
Green River,WY
Overview
5
5
years of professional experience
Work History
Bartender Shift Manager
Ponderosa Bar and Tavern
Green River, WY
05.2020 - Current
- Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Guaranteed readiness of bar to satisfy customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Polished glassware, bussed tables, and removed debris to keep customer areas clean.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to an increase in nightly revenue by upselling premium products and suggesting food pairings for various beverages.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
High School Diploma -
Green River High School
Green River, WY01.1983
Skills
- Cleanliness standards
- Upselling strategies
- POS system operation
- Ordering supplies
- Cash register operation
- Customer service
- Liquor restocking
- Beverage making
- Promotions and events
- Health and safety
- Waste reduction
- Suggestive selling
- Outgoing personality
- Inventory
- Beverage preparation
- Engaging personality
- Basic accounting
- Customer service expertise
- Handling difficult customers
- Responsible alcohol service
- Highly reliable
- Service-oriented mindset
- Changing beer kegs
- Sales expertise
- Clear and effective communication
- Payment processing
- Preparing garnishes
- Complex Problem-solving
- Professional appearance
- Ordering bar supplies
- Health codes compliance
- Classic cocktails
- Salesmanship
- Cash and credit transactions
- Beer and wine recommendations
- Maintaining a clean bar
- Bar operations management
- Outstanding customer service
- Marketing and sales experience
- Anticipating guest needs
- Safe service compliance
- Excellent judgment
- Bar restocking
- Point of sale systems
- Able to stand number hours
- Bar service preparation
- Identification verification
- Reliable and responsible
- Problem-solving
- Team leadership
- Critical thinking
- Conflict resolution
- Supply ordering and management
Employment - Currentemployment
Driver, Door Dash, 5 months
Socialsecuritynumber
xxx-xx-xxxx
Personal Information
Date of Birth: MM/DD/YY
Timeline
Bartender Shift Manager
Ponderosa Bar and Tavern
05.2020 - Current
High School Diploma -
Green River High School