Elisha Jackson
North Port
Summary
Dynamic Bartender Shift Manager with a proven track record at several bars in the Washington, DC area, excelling in cash handling and compliance with ABC standards. Recognized for enhancing customer satisfaction through effective upselling strategies and fostering a motivated team environment. Reliable and responsible, I consistently maintain cleanliness and optimize service efficiency during peak hours.
Overview
5
5
years of professional experience
Work History
Bartender Shift Manager
Trusty's Full Serve
08.2022 - 10.2025
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Motivated staff to perform at peak efficiency and quality.
Bartender Shift Manager
Duffy's Irish Pub
03.2022 - 01.2024
- Supervised bar operations, ensuring adherence to service standards and customer satisfaction.
- Implemented efficient workflow processes to optimize service speed during peak hours.
- Resolved customer complaints swiftly, enhancing overall guest experience and retention rates.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
Bartender
Grand Central Sportsbook
07.2021 - 05.2022
- Ensured compliance with health regulations and safety standards during beverage preparation and service.
- Served high customer volumes during special events, nights, and weekends.
- Maintained cleanliness of bar area, optimizing workflow for peak service times while meeting high hygiene standards.
Barista
Tatte Bakery And Cafe
08.2020 - 11.2021
- Trained new baristas on beverage preparation and customer service standards.
- Oversaw daily operations, ensuring high-quality coffee and food service.
- Developed efficient workflows to enhance speed of service during peak hours.
- Mentored junior staff in espresso techniques and latte art skills.
Education
Bachelor of Arts - Political Science And Government
SUNY At Buffalo
Buffalo, NY05-2019
Skills
- Cleanliness standards
- Upselling strategies
- POS system operation
- Ordering supplies
- Outgoing personality
- Cash register operation
- Menu memorization
- Changing beer kegs
- ABC standards
- Excellent judgment
- Courteous
- Reliable and responsible
Timeline
Bartender Shift Manager
Trusty's Full Serve
08.2022 - 10.2025
Bartender Shift Manager
Duffy's Irish Pub
03.2022 - 01.2024
Bartender
Grand Central Sportsbook
07.2021 - 05.2022
Barista
Tatte Bakery And Cafe
08.2020 - 11.2021
Bachelor of Arts - Political Science And Government
SUNY At Buffalo
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