Ellyana Van Fossen
Rosemount,MN
Summary
Dedicated with strong teamwork and customer service skills. Experienced in creating welcoming environments and supporting community engagement. Committed to enhancing overall customer experiences and ensuring efficiency. Offering positive attitude and strong interpersonal abilities, ready to learn and grow in collaborative environments. Brings foundational understanding of community service principles and ability to assist in event planning and execution. Ready to use and develop organizational and problem-solving skills.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Volunteer
Iowa City Animal Care and Adoption Center
Iowa City, IA
12.2025 - Current
- Assisted in daily animal care routines, ensuring health and well-being of shelter animals.
- Maintained cleanliness of facilities, promoting a safe environment for animals and visitors.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported animal welfare, caring for animals and facilitating adoption events.
Parking Attendant
Cornerstone Parking Group
Eagan, MN
05.2025 - Current
- Monitored parking areas to ensure compliance with regulations and policies.
- Assisted customers with inquiries regarding parking services and locations.
- Operated payment systems efficiently to process transactions accurately.
- Maintained cleanliness and organization of parking facilities throughout shifts.
- Collaborated with team members to enhance overall service delivery quality.
- Adapted quickly to changing conditions and customer needs in fast-paced environment.
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
- Monitored parking space availability to direct customers to open spots quickly.
Volunteer
River Valley Church
Apple Valley, MN
02.2025 - Current
- Monitored inventory of supplies and resources, maintaining availability for operational needs
- Coordinated with other volunteers to create a welcoming environment at worship services and special events.
- Greeted guests with bulletins, directions, and friendly conversation.
- Provided compassionate support to congregation members in need of assistance, offering both practical help and emotional support.
- Fostered welcoming environment, greeting and assisting churchgoers each Sunday.
- Participated in religious ceremonies and events.
Volunteer
Young Life
Eagan, MN
07.2022 - 07.2024
- Assisted in setting up and dismantling event spaces, adhering to safety protocols.
- Engaged with attendees to provide information and enhance overall experience.
- Supported fundraising efforts through outreach and community engagement initiatives.
- Coordinated event logistics to ensure smooth operations and timely execution.
- Collaborated with team members to manage schedules and resource allocation effectively.
- Maintained cleanliness throughout the venue during events, contributing to a positive overall experience for attendees and organizers alike.
- Contributed to the overall success of events by maintaining a positive attitude, exhibiting strong teamwork skills, and being proactive in addressing any challenges that arose during planning or execution.
- Supported fellow volunteers when needed by sharing responsibilities or taking over tasks when necessary for successful completion of the event's goals.
- Assisted with setup and teardown of event spaces, contributing to timely execution and efficient transitions.
- Enhanced event attendee experience by providing exceptional customer service and assistance during events.
- Demonstrated commitment to punctuality and reliability by consistently arriving on time for volunteer shifts and staying until all tasks were completed.
- Demonstrated strong problem-solving skills by addressing any issues that arose during events promptly and effectively.
- Served as a knowledgeable resource for attendees by providing accurate information about event schedules, locations, and programming.
Education
Bachelor of Arts - Psychology
University of Iowa
Iowa City, IA05.2028
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Leadership qualities
- Time management
- Adaptability and dependability
- Telephone etiquette
- Multitasking
- Empathy and patience
Certification
- Adult, Child and Baby First Aid/CPR/AED certified - 05/29/2025
Timeline
Volunteer
Iowa City Animal Care and Adoption Center
12.2025 - Current
Parking Attendant
Cornerstone Parking Group
05.2025 - Current
Volunteer
River Valley Church
02.2025 - Current
Volunteer
Young Life
07.2022 - 07.2024
Bachelor of Arts - Psychology
University of Iowa