Ellyn Klein
Scottsdale,Arizona
Summary
Hardworking Insurance Broker with 19 years of experience maximizing revenues by leveraging strong sales strategies and deep knowledge of available insurance products. Customer-focused salesperson with team-oriented mindset and comprehensive consumer need assessment. Supportive listener with extraordinary customer empathy.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Insurance Broker
Self-employeed
09.2005 - Current
- Educated clients on available insurance products and services, helping them make informed decisions about their coverage options.
- Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
- Increased client satisfaction by providing personalized insurance advice and policy recommendations.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
Sales Associate
Saks Fifth Avenue
05.2000 - 08.2005
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
Education
Spanish
Long Beach City College
Long Beach, CASkills
- Networking capabilities
- Underwriting knowledge
- Life and health insurance
- Policy analysis
- Client relations expert
- Customer Service
- Client Retention
- Customer follow-up
- Relationship Building
Certification
Arizona Department of Insurance #8488958
Colorado Department of Regulatory Agencies #570756
Texas Department of Insurance #2348222
State of Tennessee Department of Commerce and Insurance
#3002105034
Timeline
Insurance Broker
Self-employeed
09.2005 - Current
Sales Associate
Saks Fifth Avenue
05.2000 - 08.2005
Spanish
Long Beach City College
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