ELLYNES WILSON
Sandro & Maje (SMCP)
Rockville,MD
1
Language
12
years of professional experience
Store Manager leading dual-brand luxury retail operations across sales, profitability, brand standards, and inventory management. Analyzes sales, UPT, and SPH to build action plans that lift performance, and coaches teams through performance management and succession planning. Delivers elevated client experiences while keeping merchandising and execution aligned to luxury expectations.
Work History
Store Manager
1 Year 9 Months- Lead full-store operations for dual luxury brands, balancing sales performance, profitability, and brand standards compliance.
- Analyze sales, UPT, and SPH to shape action plans that improve retail execution and business results.
- Train and develop a high-performing team through coaching, performance management, and succession planning.
- Foster a client-centric culture by reinforcing service behaviors and customer relationship management across the sales floor.
- Maintain inventory management and visual merchandising standards to keep the store presentation aligned with brand expectations.
Associate Store Director
1 Year- Analyze store performance with the Store Manager to identify operational improvements and strengthen store management decisions.
- Deliver trend-driven styling guidance that improves product discovery and supports purchase decisions on the sales floor.
- Coach sales associates to elevate service delivery, reinforce client-focused selling, and support KPI achievement.
- Coordinate visual floor updates and product presentation to keep launches prominent and the store aligned to brand standards.
Counter Manager
2 Years- Curated immersive in-store presentations aligned with MAC brand identity and seasonal visual merchandising standards.
- Delivered personalized consultations that fostered brand loyalty through attentive product matching and customer-focused service.
- Partnered cross-functionally to support elevated client experiences and smooth product launches on the sales floor.
- Applied retail operations discipline to keep presentations consistent with seasonal aesthetics and brand standards compliance.
- Reinforced store management priorities by keeping client interactions polished, consistent, and aligned with the counter’s image.
Visual Merchandiser
2 Years- Created refined visual displays that highlighted key merchandise and supported client styling journeys.
- Maintained brand standards across floor presentations, aligning displays with Ted Baker’s polished retail image.
- Supported store management with retail operations by keeping the sales floor organized and presentation-ready.
Education
High School Diploma
Skills
Store management
Inventory management
Staff training
Retail operations
Visual merchandising
Sales analysis
Sales floor leadership
Clienteling
Customer relationship management
Team coaching
Brand standards compliance
Language
English
Timeline
Store Manager
Sandro & Maje (SMCP)
01.2025 - CurrentRead More
Associate Store Director
Morphe
01.2019 - 01.2020Read More
Counter Manager
MAC Cosmetics
01.2017 - 01.2019Read More
Visual Merchandiser
Ted Baker
01.2015 - 01.2017Read More
Freedom High
High School Diploma
Read More