Ellyonna Quinonez
Henrico,VA
Summary
I am a skilled Barista with proven expertise in beverage preparation and workplace safety, honed at The Yellow Cup and Segundo Coffee Lab. Excelled in drink customization and fostering a welcoming atmosphere, boosting sales through strategic upselling. Mastered latte art and espresso preparation, contributing to a positive team environment and enhancing customer satisfaction always. I absolutely love meeting and getting to know co-workers and customer's.
Overview
2
2
years of professional experience
Work History
Barista
The Yellow Cup
06.2023 - 07.2024
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Promoted additional items with beverages, increasing store sales.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Barista
Segundo Coffee Lab
07.2022 - 06.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Dialed in coffee when needed.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA07.2022
Skills
- Order Taking
- Beverage Preparation
- Workplace Safety
- Drink customization
- Brewing methods
- Espresso preparation
- Display Maintenance
- Latte art
- Coffee and Tea Preparation
Reference - The Yellow Cup Owner
Number - +1 (832) 655-0882
Timeline
Barista
The Yellow Cup
06.2023 - 07.2024
Barista
Segundo Coffee Lab
07.2022 - 06.2023
High School Diploma -
Penn Foster Career School
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