Detail-oriented support team member excelling in teamwork, problem-solving, and customer service. Proven ability to enhance operational efficiency and maintain accurate documentation in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Support Team Member
Hidden Valley Insurance
Cottonwood Heights, UT
05.2025 - Current
Contributed to process improvement discussions, identifying areas for increased efficiency.
Conducted regular reviews of support resources, updating documentation as needed for accuracy and relevance.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Followed detailed directions from management to complete daily paperwork and computer data entry.