Elma A Garza
Harlingen,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
32
32
years of professional experience
1
1
Certification
Work History
CST II
Harlingen Medical Center
Harlingen, TX
09.2011 - Current
- Communicated effectively with surgeons, nurses, anesthesiologists and other personnel involved in the operation process.
- Maintained accurate records of supplies used during surgeries.
- Prepared patients for surgery by positioning on operating table and covering with sterile surgical drapes to prevent exposure.
- Adhered to OSHA protocols when sterilizing instruments, discarding medical supplies and disposing of waste.
- Cleaned and restocked operating room, gathering and placing equipment and supplies.
- Prepared operating rooms by setting up sterile field and equipment.
- Operated or monitored lights, machines or equipment to support proper operation.
- Collaborated with operating room staff to cultivate efficiency and prepare for scheduled and emergency procedures.
- Followed safety policies and procedures related to handling hazardous materials such as sharps containers.
- Provided direct patient care before, during and after surgical procedures.
- Responded quickly to any changes in patient's condition or needs during surgery.
- Trained 12 years staff members on operating room procedures, infection control and safety and functionality procedures.
Office Manager and Assistant
Valley Neurosurgeons, PLLC-Eric G. Six, M.D.
Harlingen, TX
04.1996 - 12.2023
- Interpreted and communicated work procedures and company policies to staff.
- Reviewed patient files and records to obtain information and respond to requests.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Used judgment and initiative in handling confidential matters and requests.
- Coded, pre-certified procedure codes with insurance companies for surgery.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed day-to-day duties accurately and efficiently
- Identified needs of patient care promptly and efficiently.
- Promoted high patient satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with patient requests and answered questions to improve satisfaction.
Public Relations Clerk
Valley Baptist Medical Center
Harlingen, TX
04.1992 - 04.1996
- Responsilbe for completing birth certificates for the newborns
- Providing medical records for different departments of the hosptial
Education
Associate of Applied Science - Certified Surgical Technician
TSTC
Harlingen, TX08-2011
High School Diploma -
Harlingen High School
Harlingen, TX05-1990
Skills
- PPE Use
- Computer Skills
- Flexible and Adaptable
- Excellent Communication
Certification
Certified Surgical Technician
BLS Certified
References
References available upon request.
Timeline
CST II
Harlingen Medical Center
09.2011 - Current
Office Manager and Assistant
Valley Neurosurgeons, PLLC-Eric G. Six, M.D.
04.1996 - 12.2023
Public Relations Clerk
Valley Baptist Medical Center
04.1992 - 04.1996
Associate of Applied Science - Certified Surgical Technician
TSTC
High School Diploma -
Harlingen High School
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