Elmar Talic

• Supervised day to day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Set targets for employees to drive company success and strengthen motivation.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Generated repeat business through exceptional customer service.
• Analyzed sales data to identify trends and adjust inventory orders accordingly.

• Processed shipments received from vendors according to established protocols.

• Trained new associates on warehouse operations, policies, and procedures.

• Organized backroom areas to maintain a clean and organized work environment.

• Ensured compliance with company safety regulations at all times while on the job.

• Built relationships with customers by providing friendly customer service.

• Supported management team to facilitate task completion and meet performance goals.

• Followed cleaning and sanitation guidelines to meet health and OSHA requirements.

• Greeted visitors in a professional manner and directed them to appropriate staff members.

• Conducted inside training sessions to educate employees on products and company policies.

• Optimized workflow processes by regularly calibrating tools and equipment used in daily tasks.
• Prioritized safety during all tasks, adhering to established guidelines and protocols.
• Exceeded company goals for completed service calls within specified timeframes, maximizing efficiency.
• Collaborated with team members to complete large-scale installations, ensuring smooth operations for clients.
• Installed and maintained plumbing and HVAC systems.
• Performed preventive maintenance and repairs on various types of equipment.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Improved customer satisfaction through timely and efficient repairs on various commercial equipment.
• Completed preventive maintenance on machines to enhance production and maintain quality.

• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Tracked production and quality control systems to proactively identify deficiencies.
• Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
• Increased warehouse efficiency by implementing new inventory management systems and procedures.
• Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
• Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.