EL MEHDI EL RHILANI
Henderson
Summary
Proven to excel in high-paced environments, I leveraged strong multitasking skills and a positive attitude at Hilton Casablanca to enhance guest satisfaction significantly. My ability to collaborate effectively and maintain meticulous attention to detail ensured seamless service transitions and fostered warm customer relationships, embodying the essence of exceptional customer service and teamwork.
Overview
2025
2025
years of professional experience
Work History
Server Assistant
Hofbrauhaus Las Vegas
03.2023 - 01.2025
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Server Assistant
The Ritz-Carlton Hotel Company
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Server
Hilton Casablanca
04.2017 - 07.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor Of Mechanical Engineering -
UIR
Casablanca Business -
CSN
Henderson, NVSkills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Responsible and trustworthy
- Customer service
Timeline
Server Assistant
Hofbrauhaus Las Vegas
03.2023 - 01.2025
Server
Hilton Casablanca
04.2017 - 07.2019
Server Assistant
The Ritz-Carlton Hotel Company
Bachelor Of Mechanical Engineering -
UIR
Business -
CSN
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