ELMER MARTIN
Summary
Dynamic Operations Manager with a proven track record at Brosnan Security, adept in incidents management and conflict resolution. Excelled in enhancing communication, streamlining safety procedures, and driving KPI improvements. Skilled in staff recruitment and customer service, significantly reducing miscommunications and fostering positive vendor relationships.
Overview
21
21
years of professional experience
Work History
Operations Manager
Brosnan Security
10.2023 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Analyzed and reported on key performance metrics to senior management.
- Developed and maintained relationships with external vendors and suppliers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Site Supervisor
Brosnan Security
02.2023 - 10.2023
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Maintained records and logs of work performed and materials and equipment used.
- Provided onsite training to help develop employee skills.
- Developed work schedules for team members to maximize shift coverage.
- Trained new team members on site policies and procedures.
- Provided feedback to workers on job performance and safety procedures.
- Investigated and reported on accidents, injuries and near-miss incidents.
Corrections Officer
Belmont Correctional Institution
04.2016 - 08.2022
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
Corrections Officer
Jefferson County Sheriff's Office
04.2004 - 03.2016
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
Education
High School Diploma -
STEUBENVILLE HIGH SCHOOL
Steubenville, OH05-1992
Skills
- Incidents management
- Marketing
- Performance reporting
- Safety procedures
- Conflict resolution
- KPI tracking
- Staff recruitment
- Customer service
Timeline
Operations Manager
Brosnan Security
10.2023 - Current
Site Supervisor
Brosnan Security
02.2023 - 10.2023
Corrections Officer
Belmont Correctional Institution
04.2016 - 08.2022
Corrections Officer
Jefferson County Sheriff's Office
04.2004 - 03.2016
High School Diploma -
STEUBENVILLE HIGH SCHOOL
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