Intake: Performing interviews to screen potential clients.
Assessment: Evaluating clients' clinical needs and potential for crisis situations.
Planning: Developing and implementing treatment plans, and discharge planning
Support: Providing 24/7 and advocating for clients' treatment and rehabilitation needs
Intervention: Responding to clients' emotional, behavioral, and physical needs, and helping them establish and achieve individualized goals
Management: Maintaining routines and procedures, and handling emergency situations
Activities: Encouraging residents to socialize, organizing group meetings, and participating in program activities
Engaged with clients' families and friends to provide courteous, efficient visit experience.
Case Manager
Mental Health America of Dutchess County
02.2012 - 06.2022
Coordinated with different healthcare disciplines to offer important mental health support.
Developed successful client outcomes by guiding clients to the appropriate support groups and recreational activities alone or in groups.
Monitored clients' medication compliance.
Reported clients' progress in charts and logbooks
Assisted clients to achieve a higher level of independence while coping with their disability.
Monitored clients' attendance to their medical appointments.
Transported clients to doctor's appointments and other related errands.
Engaged with clients' families, providing emotional support and guidance in preparing healthy meals, independent living skills and adaptation to disability or illness.
Home Care Provider
Volunteered
02.2009 - 11.2019
Provided care for my father who was bed ridden and was diagnosed with dementia.
Daily bathed my father and as needed.
Managed my father's medication compliance and I gave him medications as prescribed.
Daily fed my father when we was hungry.
Transported my father to his medical appointments as needed.
Assisted nurse practitioner work through and develope care plan.
Coordinated care between my father and his doctors, nurses, physical therapist, and podiatrist.
Revenue Cycle Project Coordinator at ColumbiaDoctors of the Hudson Valley, (Hudson HearRevenue Cycle Project Coordinator at ColumbiaDoctors of the Hudson Valley, (Hudson Hear