Elnara Hankishiyeva

Clifton,VA

Summary

Salesforce Certified Platform Developer with a deep passion for creating innovative solutions that drive business growth and maximize user adoption. Proficient in Lightning Application, Apex Triggers, Visualforce Pages, Lightning Web Components (LWC), Apex Classes, and Salesforce Integrations. Deep understanding of Asynchronous Apex and DML operations, to optimize performance and enhance user experiences. Strong understanding of business processes and ability to translate requirements into efficient Salesforce solutions. Excellent problem-solving and communication skills, with a track record of delivering successful projects and exceeding client expectations.

Overview

years of professional experience

Certification

Work History

Salesforce Developer

Custvisor

02.2021 - Current

Developed and maintained Apex Triggers and Apex Classes, resulting in a 45% reduction of manual data entry and a 25% increase in data accuracy
Customized and optimized Salesforce workflows, validation rules, and approval processes
Created Lightning Web Components, effecting in a 30% increase in system functionality and 25% increase in user satisfaction
Executed seamless data migration and transformation using Salesforce Data Loader, successfully transferring 10,000+ records with 100% accuracy, ensuring data integrity and minimizing downtime
Employed Asynchronous Apex, Batch Classes, and Scheduled Classes by developing optimized solutions for processing large data sets by avoiding governor limits
Created and maintained reports and dashboards to track key performance metrics, resulting in a 20% increase in sales team productivity and a 15% increase in revenue
Integrated Salesforce with external systems using RESTful and SOAP APIs, including third-party applications and databases
Performed Unit Testing to ensure high-quality solutions and made sure the Test Coverage at least 75 percent
Designed and implemented custom security model, including profiles, roles, and sharing rules, resulting in a 30% increase in data security and 25% decrease in data breaches.

Sales Manager

Skyeng

12.2019 - 01.2021

Built and promoted strong, long-lasting customer relationships by partnering with them and understanding their needs
Utilized CRM software to track sales activities, analyze data, and generate accurate sales reports for management review
Collaborated with marketing department to develop effective sales and promotional materials
Maintained strong relationships with key clients, identifying opportunities for upselling and cross- selling.

Computer Service Manager

Altyn Hyzmat LLC

09.2017 - 11.2019

Oversaw the daily operations of the computer service department, ensuring timely and efficient resolution of customer issues
Developed and implemented standard operating procedures (SOPs) to streamline service processes and improve overall efficiency
Collaborated with cross-functional teams to develop and implement strategies for service quality improvement and customer satisfaction
Monitored key performance indicators (KPIs) to track service levels and identify areas for improvement.

Education

Bachelor of Business Administration -

ADA University

Bachelor of Business Administration - undefined

ISCTE University

Skills

Competent in designing, implementing, and creating Profiles, Roles, Users, Custom Objects, Flows, Page Layouts, Validation Rules, and Approval Processes
Strong understanding of Data Migration, Database Design, and Data Modeling strategies
Hands-on experience with migrating changes to Production environments using SFDX, Git, JIRA and Visual Studio Code
Proficient in integration between Salesforce and external applications using Salesforce APIs, RESTful and SOAP Web Services, Salesforce Connect and POSTMAN
Expertise in SFDX Development using Lightning Application, Apex Classes, Visualforce Pages, Apex Triggers, Asynchronous Apex, DML Operations and LWC
Proficient in Apex testing methodologies, ensuring the delivery of high-quality and error-free code

Specialized in HTML, CSS, and JavaScript to enhance user interfaces and create responsive layouts within the Salesforce platform
Ability to write SOQL and SOSL queries across multiple objects
Extensive experience in creating Lookup Relationship, Master-Detail Relationship, and Junction Objects to establish connectivity among other objects
Strong proficiency in Security and Access Control, Data Management, Assignments Rules, Case Escalation Rules, Formulas, Reports, Dashboards, Sharing Rules, Permission Sets and Report Extraction to various formats
Familiar to Agile/Scrum methodology, which describes a set of meetings, tools, and roles that work in concept to help a team structure and manage work