Experienced and meticulously organized Information Technology (IT) Specialist with over 11 years of proficiency in delivering maintenance and support, devising risk mitigation strategies, and overseeing configurations. Adept at aligning operations with International Organization for Standardization (ISO) principles, crafting robust system security policies, and addressing password vulnerabilities. Demonstrated expertise encompasses Microsoft Azure and Windows operating systems.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Information Technology Leader
Marquette Energy Analytics LLC
01.2018 - 04.2023
Spearheaded security advancements by implementing cutting-edge cybersecurity practices, orchestrating the shift from FTP to SFTP for secure file transfer
Identified and eliminated password vulnerabilities by promoting the use of password managers and replacing common and simple passwords with unique and complex ones
Enhanced data confidentiality by implementing Multi-Factor Authentication (MFA) on supported software (e.g., Microsoft Office365, Microsoft Azure)
Mitigated human factor risks by conducting an extensive cybersecurity awareness training program, simulating phishing emails and social engineering traps, achieving over an 80% improvement
Reduced risk impact by orchestrating asset management based on ISO27001 standards and initiating risk management aligned with ISO27001 guidelines
Improved the company's security framework by developing policies and procedures that adhere to ISO 27001 standards
This includes but is not limited to the implementation of a Clear Desk Policy and a Remote Working Policy
Ensured business continuity by implementing cloud architecture solutions, such as Azure Site Recovery, resulting in a 100% reduction in business threats
Minimized downtime through the definition and configuration of robust monitoring, scalability solutions, and automated workflows for assessing and scaling up/out capacity by 100% before incidents occurred
Engineered data loss prevention (DLP) methods utilizing role-based access control (RBAC) to enforce secure access to Azure resources
Optimized Azure resource costs by a minimum of 50% through the adoption of effective capacity and cost management strategies, including reservation and budgeting, etc.
System Administrator
Afranet, Co
05.2010 - 10.2017
Leveraged internal Information Technology (IT) services by modernizing, patching, and supporting Windows services (Active Directory, MS SQL Server, DNS Server, SharePoint, monitoring)
Strengthened proactive monitoring by implementing diverse solutions, such as OpManager ManageEngine and What's'Up Gold
Elevated service availability by deploying backup applications, including Backup Exec, Quantum i500, HP Tape Library, and configuring backup management software
Augmented service reliability through the provision of Mail as a Service (Smartermail, Axigen) and online shop apps (WHMCS)
Assured compliance with ISO9001/ISO27001, analyzed ITIL processes, and managed external communication, which resulted in %100 successful completion of several years of Information Security Management System (ISMS) audits.